ADP has got me!
October 06, 2021

ADP has got me!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

At my workplace, we use ADP for everything. It is perfect for HR Professionals. HR systems, onboarding through ADP, and payroll. Able to make custom reports as well. Also used to clock in, out, and request time off.

Pros

  • Customer service
  • Having helpful materials for HR Professionals.
  • Very clean and continually advancing.

Cons

  • G/L interface
  • Reporting
  • Online onboarding setup
  • Cleaning up files
  • Keeping important dates in mind
  • Payroll
Fairly easy and straightforward, but I often have to call the ADP Help Desk to get certain reports made, and many other things that I have to reach out for help with. I do like all of the videos I have found on ADPs Youtube for help.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

Their Support Team is amazing and ready to help always. Sometimes there is a really long wait though.
Appropriate for normal office conditions. Using it for a small small business with few or no full-time workers would not be ideal in this setting. Small businesses that do not have full-time workers may not need all of the great things that ADP offers.

ADP Workforce Now Feature Ratings

7.7
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
6
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
5
10.0
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
7.4
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
2
Multiple review frequency
5
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
6.0
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
5
Performance tracking
5
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Applicant Tracking
10
Notifications and Alerts
10

Comments

  • Jennifer Stone | TrustRadius Reviewer
    Jennifer Stone
    (Vendor Representative) commented 3 years ago
    Thank you for your time and feedback. We value you and we are grateful for your partnership.

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