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Great Product with some kinks
December 06, 2021

Great Product with some kinks

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

Onboarding was streamlined with this software system. The full life cycle of an employee. I was able to complete performance reviews, complete compliance reports: EEO-1 and ACA, and process compensation benchmarking data and increases.
  • Benefits Enrollment.
  • Onboarding.
  • Performance Reviews.
  • Data Analytics.
  • Implementation.
  • Tax handling/compliance.
  • Succession planning.
  • The system pays for itself within the first year of business.
  • Doing so, by minimizing the manual tasks required.
  • Customizable to your company's needs.
There are areas the system lacks, but there are more pros than cons.
  • Cornerstone
  • SASS
Cornerstone-LMS needs a smoother transition SASS, seems too hands-off.
TotalSource is more strategy-based, more client based WFN seems more employee-based.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

No

Would you buy ADP Workforce Now again?

Yes

Implementation was not as expected. Too many teams were involved.
The data analytics module is great...you are able to capture vital information to be able to present data to improve business outcomes. However, it does become a little complex.

ADP Workforce Now Feature Ratings

9.4
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
6
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
6.7
Approval workflow
6
Balance details
7
Annual carry-forward and encashment
7
8.8
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
5
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
8.2
Performance plans
7
Performance improvement plans
7
Review status tracking
7
Review reminders
10
Multiple review frequency
10
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
6.0
Corporate goal setting
6
Individual goal setting
6
Line-of sight-visibility
6
Performance tracking
6
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Applicant Tracking
10
Notifications and Alerts
10