Workforce Now has made my job easier.
July 08, 2023

Workforce Now has made my job easier.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use it to enter our time on the timecards. We use the Time Off feature to request time off, and that makes it easier to track our balances. I run reports to see what percentages were coded to certain grants. The payroll has become less time-consuming and much easier to process.

Pros

  • Chatting with a representative.
  • Keeping track of time off balances.
  • Processing payroll tax returns and forms.

Cons

  • Reports can be hard to create.
  • I would like to be able to notify employees to complete their timecards.
  • I would like to receive birthday notifications.
  • The website has gone down often on the days that I submit payroll.
  • A reminder to complete timecards for employees would make it even quicker for me to process.
  • Submitting payroll has still gotten quicker, allowing me more time for other work.
The website is great on a computer. It doesn't work so well on the phone. The mobile app isn't as user-friendly.
  • We have not tried to integrate other systems.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

All the representatives have been super helpful.
Employees are able to enter their own time and request time off. Supervisors can approve or deny, and their balances are updated, making it easy to keep track. Employees can make changes to their personal information and bank and tax information. Workforce Now has lessened the workload for me.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
Not Rated
Report builder
7
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
7
Multiple review frequency
Not Rated
New hire portal
9
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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