Best Product for Advocate Marketing!
Overall Satisfaction with AdvocateHub
AdvocateHub is currently being rolled out internally within the organization with the intent of centralizing and maintaining all internal communications, removing barriers between departments and incentivizing participation.
Currently, it's being built out to incorporate partners & customers, as well.
Currently, it's being built out to incorporate partners & customers, as well.
Pros
- It makes active participation a lot of fun.
- It dramatically improves awareness of market initiatives/collateral, product, sales, industry, etc.
- Encourages and fosters creativity.
- Their customer services team is especially good to work with, and very quick in their response.
- The reward program helps gauge interests of your advocates.
- Social is centralized and extremely simple.
Cons
- Needs an android app.
- There are many bugs and they can be very annoying.
- May not be a negative, but my users say it's very addictive and keeps them away from their work for much longer than they would like.
- It's very early for us, but a clear path to meeting the prior-listed objectives is presenting itself.
Positive reviews of the product, primarily.
Using AdvocateHub
20 - All departments
Marketing/creative writing, primarily.
- Internal communication
- Market awareness
- Product awareness
AdvocateHub Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support cares about my success Quick Initial Response | None |
Yes - Yes.
Even on weekends, they're often available for quick responses. Additionally, they check back in on bugs after fixing them to inquire if we've seen them appear again.
Using AdvocateHub
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using | None |
- It's difficult to keep track of challenges
- Many social platforms are not integrated
- Certain challenge types aren't clear on how to create them
Yes - But on for Apple. I am a Droid user, so am out in the cold until they release one.
Comments
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