Influitive

Influitive

Customer Verified
Top Rated
Top Rated
Influitive

Overview

Reviews

Influitive Does It All

10
At Renaissance, we use Influitive to host our customer advocacy platform, Renaissance Royals. After vetting numerous vendors, an …

Influitive AdvocateHub is Easy to Use

9
Influitive AdvocateHub is being used at my organization by only me. I use it to manage the Blackbaud Champions application. The …
Karen Tuecke | TrustRadius Reviewer
Karen Tuecke
Partners in Mission for Development
Sisters of the Presentation of the Blessed Virgin Mary (Non-Profit Organization Management, 51-200 employees)
Read full review

Digital engagement

9
Understanding the impact of the marketing department's digital campaigns on our study-abroad programs and promotions is easier with tools …

Reviewer Pros & Cons

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Pricing

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Influitive

Influitive

N/A
Unavailable

What is Influitive?

AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://influitive.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

Tribe Community Platform

Tribe Community Platform

Free

What is Tribe Community Platform?

Tribe is a community platform that integrates social touchpoints across the user journey. It helps brands and creators to build online communities with complete customization capability and data ownership to drive customer engagement, improve retention rate, collect feedback, and improve lifetime…

Centercode

Centercode

$500
per month

What is Centercode?

Centercode Connect is a hosted software platform that provides all of the tools needed to run a beta program: recruiting, NDA management, product distribution, surveys, bug reports, forums, reporting, and more.

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Influitive?

Influitive allows companies to build a community and invite customers to complete challenges, referrals, product reviews, social media posts, and more. As community members complete these personalized challenges—which can be targeted to groups or individuals—they automatically earn points, badges, and levels to redeem professional perks and privileges. Influitive aims to enable businesses to easily visualize and report on all activities completed and the ROI of those activities, while integrating with the user's CRM and marketing automation platform to guide members through the entire customer journey.

The Influitive family also includes Upshot, which is designed to allow users to produce ungated customer stories easily.

Influitive Features

  • Supported: Issue challenges to get feedback, references and more
  • Supported: Complete referral management
  • Supported: Build community through discussions
  • Supported: Easily report on activities within your Hub

Influitive Screenshots

Influitive's powerful platformExpand your reach through trusted channelsGrow your sales pipeline with a steady flow of referralsTake Influitive mobile. Advocacy enables anytime, anywhere.

Influitive Video

Influitive Overview

Influitive Integrations

Influitive Competitors

Influitive Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish, French, Spanish, Italian, Portuguese, Japanese, Korean, Chinese (Simplified)

Alternatives

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Frequently Asked Questions

What is Influitive?

AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete challenges, advocates gain points, badges and levels which can be used for a variety of perks and privileges.

What is Influitive's best feature?

Reviewers rate Availability and Online Training highest, with a score of 10.

Who uses Influitive?

The most common users of Influitive are from Mid-size Companies and the Computer Software industry.

Reviews and Ratings

(37)

Ratings

Likelihood to Recommend (123)

9.1
91%

Likelihood to Renew (37)

8.7
87%

Usability (15)

8.6
86%

Availability (5)

10.0
100%

Performance (11)

8.0
80%

Support Rating (61)

8.9
89%

In-Person Training (1)

10.0
100%

Online Training (5)

10.0
100%

Implementation Rating (10)

8.7
87%

Product Scalability (3)

6.0
60%

Reviews

(1-25 of 37)
Companies can't remove reviews or game the system. Here's why
August 17, 2021

Loyal to Influitive for growing our base of loyal customers

Sue Reukauf, M.Ed | TrustRadius Reviewer
Sue Reukauf, M.Ed
Senior Manager - Installed Base Marketing and Customer Loyalty / Advocacy
Renaissance (Computer Software, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
As with all software, there can be some less than ideal bugs or issues that occur. Influitive has been responsive to our issues and works to resolve them as soon as they can. We have been able to keep our educators engaged during the worst 18 months of education due to COVID related issues.
August 23, 2021

Influitive hits the sweet spot for driving customer advocacy

Jon Ashley | TrustRadius Reviewer
Jon Ashley
Customer Advocacy Marketing
Sage (Computer Software, 10,001+ employees)
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
Once you start using Influitive you'll see many benefits including a deeper level of engagement with customers who really enjoy the platform. By balancing fun activities with business related ones, over time your customers will use the platform as the first point of reference over and above any online repositories you may have. You are creating engaging and more emotive connections with customers.
August 18, 2021

Why Influitive is a stack above the rest...

Jennifer Susinski | TrustRadius Reviewer
Jennifer Susinski
Global Customer Advocacy & Marketing Manager
HPE (Computer Software, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
Influitive has a strong roadmap, it provides what we need and more and there is a solid foundation.

I have been lucky enough to have a seat at the table to help influence, and it is key knowing they listen to customers. It gives me a first hand look into what is coming and also the ability to provide feedback on what would help me be more successful.
November 04, 2021

Awesome Platform...Totally worth every penny!

Verified User
Team Lead in Marketing
Information Technology & Services Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
Depending on the cost and new features to be added, our company might be motivated to renew the use of Influitive. However, a lot depends on the year to come and the enhancements that can better our experience and add more gamification to the platform. Adding elements that can woo our target audience.
November 19, 2021

The best solution for connecting with your customers - period.

Verified User
Manager in Product Management
Computer Software Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
Influitive is the only tool I've found that allows us to do all of the aspects that help a customer advocacy program succeed. They don't have everything, but neither does anyone else. I look forward to seeing what Influitive does in the future to enhance their offering.
December 01, 2020

AdvocateHub Review - must have for any advocate marketer!

Jessica Mitchell | TrustRadius Reviewer
Jessica Mitchell
Marketing Manager, Global Enterprise Marketing
SMART Technologies (Computer Software, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
It's an easy decision. If you want to run a robust, successful advocate marketing program AdvocateHub is a much needed tool. It'll help you connect with your customers in a meaningful way and drive results for your business.
July 09, 2015

Embrace Advocacy Marketing With AdvocateHub

Ray Gans | TrustRadius Reviewer
Ray Gans
Community Manager
Large (Computer Software, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
I really like working with Influitive and with AdvocateHub. Their support staff is awesome and everyone I have come into contact with at the company has been friendly and supportive. Their corporate interactions with customers model their product philosophy incredibly well. I am very satisfied and trust in their attention to me as a customer.
August 19, 2015

CloudOn Floating On Cloud Nine with Influitive's AdvocateHub

Nicole Naidu | TrustRadius Reviewer
Nicole Naidu
Manager, Customer Advocacy & Support
CloudOn (Computer Software, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
So far the capabilities of the tool, the enhancements that have been made in the short time since we've started using it, the support resources available, and the support from the team itself have been exactly in line with what we could hope for in a purchased solution. We are very pleased!
December 04, 2014

Extremely valuable tool, fantastic customer success team

Grace Cheung | TrustRadius Reviewer
Grace Cheung
Marketing Manager
Engine Yard (Internet, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
I really like working with their team. I don't even know if it's the best or if it's the most comprehensive advocate marketing tool on the market, but I don't care to look for anything else. Influitive seriously has the best customer success team.
November 26, 2014

Influitive's AdvocateHub - A whole new way to mobilize your fans

Liz Richardson | TrustRadius Reviewer
Liz Richardson
Social Media Manager
Bomgar Corporation (Computer Software, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
So far, we are very pleased with the product and excited about how we can make use of it going forward. The only reason we wouldn't renew is if, over time, we could not assign actual revenue to the product down the road. Apart from revenue there would still be an incredible amount of value tied to brand loyalty, customer generated content, product feedback, brand awareness and so forth. But in the end, we have to be able to tie dollars to this product as well.
February 04, 2015

Influitive Advocate Hub helps us find new advocates in a way they enjoy!

Katie Yeigh | TrustRadius Reviewer
Katie Yeigh
Data.com Customer Marketing Programs Senior Specialist
salesforce.com (Internet, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
We just see so much potential. We are really looking forward to seeing where we can go with this, how many people we can engage, how strong of relationships we can develop. Our customers have already sent us notes telling us how much they enjoy using it. Email, step aside!
January 15, 2015

I'm an advocate for Influitive's for AdvocateHub

Michael Beahm | TrustRadius Reviewer
Michael Beahm
Customer Advocate Marketing Manager
Blackbaud (Computer Software, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
We simply could not and would not want to do advocate marketing without Influitive. Our customer advocates love it, and we have seen immense results in the area of referrals, reviews, social and digital footprint, user-generated content, and participation from our customer advocates as a result of using AdvocateHub. I see us continuing to grow with Influitive and I believe they're certainly capable to support this.