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Influitive

Influitive

Overview

What is Influitive?

AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As…

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Learn from top reviewers

Influitive Goes Above & Beyond!

Rating: 6 out of 10
September 27, 2024
Vetted ReviewVerified User
Influitive helps us through our Customer Advocacy mission to take care of our customers first. It allows us to build a community with our exclusive clients and have a direct c...
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Alyssa Vorhees (Ahlers)
Account Manager - Marketing
Principal Customer Advocacy Marketing Manager
Paycor
Influitive1 year of experience

Unleashing the Power of Advocacy

Rating: 1 out of 10
June 13, 2024
IncentivizedVetted ReviewVerified User
Update: After Influitive was aquired by Jigsaw in Dec 2023, things have gone downhill. They removed all easy access support channels, and support now starts with an AI bot. Th...
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Amber Champney
Administrator - Marketing
Customer Marketing Coordinator
Wrike
Influitive2 years of experience

Influitive is huge disappointment after JigSaw acquisition

Rating: 1 out of 10
April 11, 2024
IncentivizedVetted ReviewVerified User
My company has been using Influitive for the past two years to manage our customer advocacy program. It helps us provide a centralized place for our customer advocates to go t...
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Verified user
Manager
Influitive2 years of experience

Influitive Review

Rating: 9 out of 10
December 29, 2023
IncentivizedVetted ReviewVerified User
We use Influitive for our customer advocacy program. We are looking to engage with our customer base to grow our reference pool, nurture customer for cross sale/upsell and ref...
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Nicole Scherck
Manager - Marketing
Customer Marketing Manager
Experity Health
Influitive1 year of experience

Best in class advocacy tool

Rating: 10 out of 10
December 18, 2023
IncentivizedVetted ReviewVerified User
Influitive is critical to our day to day customer advocacy efforts and business goals. We primarily use our community as a means of rewarding our customers for trusting us to ...
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Verified user
Program Manager
Influitive3 years of experience

Influitive is great

Rating: 10 out of 10
December 6, 2023
Vetted ReviewVerified User
Influitive helps us create deeper relationships with our customers. Our SaaS product has multiple layers of users and we may not be able to communicate with everyone using tra...
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Verified user
Director
Influitive2 years of experience

Influitive - Connecting Industry Experts to empower each other to do more!

Rating: 10 out of 10
December 5, 2023
Vetted ReviewVerified User
Our organizational goals are about elevating the voice of the customer and being a customer centric business. It can be hard to do that without a direct line to the customer. ...
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Verified user
Employee
Influitive2 years of experience

Good return on ROI, lots of backend set-up.

Rating: 8 out of 10
December 5, 2023
IncentivizedVetted ReviewVerified User
Influitive has helped us cultivate a community that supports our software and loves to share their success stories within their own networks. Creating advocates is a great way...
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Verified user
Manager
Influitive1 year of experience

Influitive - engaging customers through gamified interactions

Rating: 9 out of 10
December 5, 2023
IncentivizedVetted ReviewVerified User
We use Influitive as both an engagement tool for our customers and to generate acts of advocacy to support our business goals. The necessity to deepen relationships with cust...
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Huw Wigley
Manager - Marketing
Post-Sales Marketing Manager
SUSE
Influitive3 years of experience

Awesome Platform...Totally worth every penny!

Rating: 10 out of 10
December 1, 2023
IncentivizedVetted ReviewVerified User
Using it to enhance advocacy programs and help users stay engaged with products news, enhancement, learning, and training material. An insightful platform to balance work and ...
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Verified user
Team Lead
Influitive3 years of experience

Engage your customers at a whole new interactive level with Influitive

Rating: 8 out of 10
November 30, 2023
IncentivizedVetted ReviewVerified User
To rally customers and the general public together to share our business philosophy (and our product), we needed a robust community platform that could deliver an engaging exp...
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Verified user
Director
Influitive1 year of experience

Influitive hits the sweet spot for driving customer advocacy

Rating: 10 out of 10
November 30, 2023
Vetted ReviewVerified User
You cannot get anything better than Influitive. We use Influitive as our global customer advocacy platform, to drive advocacy acts via our customers across our business. As a ...
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Jon Ashley
Professional - Marketing
Customer Advocacy Marketing
Sage
Influitive8 years of experience

Game-changing Advocacy Tool and Excellent Services Team!

Rating: 10 out of 10
September 13, 2023
Vetted ReviewVerified User
We use Influitive as a customer-facing community resource for Prophix customers that supports collaboration, knowledge sharing, and engagement among like-minded users. Its pur...
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Sydney Hoareau
Manager - Customer Service
Customer Advocacy Manager
Prophix Inc.
Influitive2 years of experience

A great combo of customer advocacy and employee playground

Rating: 9 out of 10
June 16, 2023
IncentivizedVetted ReviewVerified User
We implemented our community right before COVID and it was a great way to interact with other employees and keep demonstrating our company culture. It also allows us to get ne...
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Verified user
Contributor
Influitive2 years of experience

Easy-to-use customer advocacy software that makes advocacy fun

Rating: 10 out of 10
June 15, 2023
IncentivizedVetted ReviewVerified User
Influitive is used to manage our customer advocacy program as part of our overall Marketing line of business. We use Influitive to support the platform in which our advocates ...
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Verified user
Program Manager
Influitive1 year of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Alyssa Vorhees (Ahlers)
Principal Customer Advocacy Marketing Manager
Paycor (Computer Software, 1001-5000 employees)
Amber Champney
Customer Marketing Coordinator
Wrike (Computer Software, 1001-5000 employees)
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Pricing

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Influitive

Influitive

N/A
Unavailable

What is Influitive?

AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://influitive.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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NextBee

NextBee

$149
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What is NextBee?

NextBee headquartered in California offers a referral marketing and customer loyalty platform supporting incentive management with rules configurator and reward distribution, and program management console with segmentation and campaign analytics.

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Product Details

What is Influitive?

Influitive allows companies to build a community and invite customers to complete challenges, referrals, product reviews, social media posts, and more. As community members complete these personalized challenges—which can be targeted to groups or individuals—they automatically earn points, badges, and levels to redeem professional perks and privileges. Influitive aims to enable businesses to easily visualize and report on all activities completed and the ROI of those activities, while integrating with the user's CRM and marketing automation platform to guide members through the entire customer journey.

The Influitive family also includes Upshot, which is designed to allow users to produce ungated customer stories easily.

Influitive Features

  • Supported: Issue challenges to get feedback, references and more
  • Supported: Complete referral management
  • Supported: Build community through discussions
  • Supported: Easily report on activities within your Hub

Influitive Screenshots

Screenshot of Expand your reach through trusted channelsScreenshot of Take Influitive mobile. Advocacy enables anytime, anywhere.

Influitive Integrations

Influitive Competitors

Influitive Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish, French, Spanish, Italian, Portuguese, Japanese, Korean, Chinese (Simplified)

Frequently Asked Questions

AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete challenges, advocates gain points, badges and levels which can be used for a variety of perks and privileges.

TechValidate, Firstup, and Amplifinity are common alternatives for Influitive.

Reviewers rate Availability and Online Training highest, with a score of 10.

The most common users of Influitive are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(207)

Reviews

(1-25 of 38)
Companies can't remove reviews or game the system. Here's why

Awesome Platform...Totally worth every penny!

Rating: 10 out of 10
Incentivized
December 01, 2023
Verified User
Vetted Review
Verified User
Influitive
3 years of experience
Likelihood to Renew
9
Depending on the cost and new features to be added, our company might be motivated to renew the use of Influitive. However, a lot depends on the year to come and the enhancements that can better our experience and add more gamification to the platform. Adding elements that can woo our target audience.

Influitive hits the sweet spot for driving customer advocacy

Rating: 10 out of 10
November 30, 2023
JA
Jon Ashley
Customer Advocacy Marketing
Sage (Computer Software, 10,001+ employees)
Vetted Review
Verified User
Influitive
8 years of experience
View profile
Likelihood to Renew
9
Once you start using Influitive you'll see many benefits including a deeper level of engagement with customers who really enjoy the platform. By balancing fun activities with business related ones, over time your customers will use the platform as the first point of reference over and above any online repositories you may have. You are creating engaging and more emotive connections with customers.

The best solution for connecting with your customers - period.

Rating: 10 out of 10
Incentivized
April 14, 2023
Verified User
Vetted Review
Verified User
Influitive
3 years of experience
Likelihood to Renew
9
Influitive is the only tool I've found that allows us to do all of the aspects that help a customer advocacy program succeed. They don't have everything, but neither does anyone else. I look forward to seeing what Influitive does in the future to enhance their offering.

Loyal to Influitive for growing our base of loyal customers

Rating: 9 out of 10
August 22, 2022
SR
Sue Reukauf, M.Ed
Senior Manager - Installed Base Marketing and Customer Loyalty / Advocacy
Renaissance (Computer Software, 1001-5000 employees)
Vetted Review
Verified User
Influitive
4 years of experience
View profile
Likelihood to Renew
9
As with all software, there can be some less than ideal bugs or issues that occur. Influitive has been responsive to our issues and works to resolve them as soon as they can. We have been able to keep our educators engaged during the worst 18 months of education due to COVID related issues.

A platform to build customer advocacy program

Rating: 8 out of 10
Incentivized
August 19, 2022
Mj
Megha jetley
Team Lead, Customer Marketing
Cvent (Computer Software, 1001-5000 employees)
Vetted Review
Verified User
Influitive
1 year of experience
View profile
Likelihood to Renew
8
It's a really intuitive tool. They have a diverse support team and the tech team is continuously expanding and gets some great updates that help us keep our program updated and fresh for the users making it easy everyday for them to use

Neat product to drive customer advocacy

Rating: 10 out of 10
August 30, 2021
Verified User
Vetted Review
Verified User
Influitive
1 year of experience
Likelihood to Renew
10
Influitive has worked well so far and we've invested quite a bit to integrate this tool with our existing Sales CRM.

Why Influitive is a stack above the rest...

Rating: 9 out of 10
August 18, 2021
JS
Jennifer Susinski
Global Customer Advocacy & Marketing Manager
HPE (Computer Software, 10,001+ employees)
Vetted Review
Verified User
Influitive
4 years of experience
View profile
Likelihood to Renew
10
Influitive has a strong roadmap, it provides what we need and more and there is a solid foundation.

I have been lucky enough to have a seat at the table to help influence, and it is key knowing they listen to customers. It gives me a first hand look into what is coming and also the ability to provide feedback on what would help me be more successful.

AdvocateHub Review - must have for any advocate marketer!

Rating: 10 out of 10
December 01, 2020
JM
Jessica Mitchell
Marketing Manager, Global Enterprise Marketing
SMART Technologies (Computer Software, 1001-5000 employees)
Vetted Review
Verified User
Influitive
1 year of experience
View profile
Likelihood to Renew
10
It's an easy decision. If you want to run a robust, successful advocate marketing program AdvocateHub is a much needed tool. It'll help you connect with your customers in a meaningful way and drive results for your business.

Highly Recommend Influitive for Advocacy Marketing!

Rating: 10 out of 10
November 11, 2015
LP
Liz Pedro
Director - Customer Success Marketing
Mitel (Telecommunications, 1001-5000 employees)
Vetted Review
Verified User
Influitive
1 year of experience
View profile
Likelihood to Renew
10
Definitely! I'll be signing a one year contract in the next few weeks. This product pays for itself with just one customer referral! Great great ROI like nothing I've ever seen!

A wonderful partnership

Rating: 10 out of 10
August 19, 2015
Verified User
Vetted Review
Verified User
Influitive
1 year of experience
Likelihood to Renew
10
So far, it does what it promises to do - it cultivates and recognizes advocates.

CloudOn Floating On Cloud Nine with Influitive's AdvocateHub

Rating: 9 out of 10
August 19, 2015
NN
Nicole Naidu
Manager, Customer Advocacy & Support
CloudOn (Computer Software, 11-50 employees)
Vetted Review
Verified User
Likelihood to Renew
9
So far the capabilities of the tool, the enhancements that have been made in the short time since we've started using it, the support resources available, and the support from the team itself have been exactly in line with what we could hope for in a purchased solution. We are very pleased!

Embrace Advocacy Marketing With AdvocateHub

Rating: 10 out of 10
July 09, 2015
RG
Ray Gans
Community Manager
Large (Computer Software, 501-1000 employees)
Vetted Review
Verified User
Influitive
2 years of experience
Likelihood to Renew
10
I really like working with Influitive and with AdvocateHub. Their support staff is awesome and everyone I have come into contact with at the company has been friendly and supportive. Their corporate interactions with customers model their product philosophy incredibly well. I am very satisfied and trust in their attention to me as a customer.

Turning happy customers into raving fans

Rating: 10 out of 10
March 08, 2015
JE
Jeff Ernst
Vice President of Marketing
Forrester Research (Research, 1001-5000 employees)
Vetted Review
Verified User
Influitive
1 year of experience
Likelihood to Renew
10
All the evidence I have gathered tells me that Forrester customers will become actively engaged in our advocacy program; so as long as they stay engaged, we will keep the program going.

Influitive Advocate Hub helps us find new advocates in a way they enjoy!

Rating: 10 out of 10
February 04, 2015
KY
Katie Yeigh
Data.com Customer Marketing Programs Senior Specialist
salesforce.com (Internet, 10,001+ employees)
Vetted Review
Verified User
Influitive
1 year of experience
Likelihood to Renew
10
We just see so much potential. We are really looking forward to seeing where we can go with this, how many people we can engage, how strong of relationships we can develop. Our customers have already sent us notes telling us how much they enjoy using it. Email, step aside!

I'm an advocate for Influitive's for AdvocateHub

Rating: 10 out of 10
January 15, 2015
MB
Michael Beahm
Customer Advocate Marketing Manager
Blackbaud (Computer Software, 1001-5000 employees)
Vetted Review
Verified User
Influitive
1 year of experience
View profile
Likelihood to Renew
10
We simply could not and would not want to do advocate marketing without Influitive. Our customer advocates love it, and we have seen immense results in the area of referrals, reviews, social and digital footprint, user-generated content, and participation from our customer advocates as a result of using AdvocateHub. I see us continuing to grow with Influitive and I believe they're certainly capable to support this.
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