Finally... what I was waiting for in my business.
February 15, 2016

Finally... what I was waiting for in my business.

Pili Mejia | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with AgoraPulse

I have an agency of marketing services and I take care of my clients' social media services such as Community Manager. I am a entrepreneur in technology. I found AgoraPulse and it helped my company reduce time and efforts to generate useful data and to manage multiple conversations with my customers' clients. I am solving a problem I had for many years with a software that has value for money. I can generate useful insights to create more complete content for my audiences. I like this software a lot!
  • Helps to reduce time when making reports.
  • Identify influencers for social media accounts.
  • Easy to use, friendly and it doesn't require my time explaining it to others.
  • Affordable, has a good relation of value for money.
  • Helps to have conversations at the same time with multiple customers.
  • When using a post in Facebook that is promoted, and some messages are connected it is hard to find the initial point of conversation.
  • To have more social media accounts included, for example blogs analysis.
  • In competition analysis can have better organic results.
2 - Creative team and myself in managing accounts.

In the creative team, is important to know your audience and what subjects they might have interest in for knowing or driving conversations. It has helped me a lot. In any business it is important to measure your performance to see which path is better for you and your clients' business and this is an affordable way to do it. Is as easy to use, as Facebook. It is very intuitive.
Hootsuite is complicated and not useful to post and program, it only shows links, not pictures.
AgoraPulse is easy to use and a more intuitive way of doing the normal everyday process of posting or analyzing information for any company. I don't have too much time to spend learning and teaching the software, my people can do it on their time and it is easy to understand. I used more of my time to sell and be with customers.
The software has what I was waiting for, I learn to use it fast, is very intuitive, time solving, value for money relation and I liked that is easy to collaborate with my people thru the software. I find it very useful. People in customer care speaks my language, I can have support in spanish and is very useful for me, I feel great. They are entrepeneurs like me. I feel connected with the way they do business.
They solved my problem and I liked it a lot. AgoraPulse has resolved an issue I had for a long time in taking care of my business. It iss well suited, well designed and helped me resolve reporting problems I had before in my company. It is very appropriate to consider it using it in any business.

Agorapulse Feature Ratings

Boolean keyword searches
9
Filtering out noise/spam
9
Content planning and scheduling
9
Audience targeting
9
Workflow management
10
Customer interaction histories
9
Bulk actions
9
Lead generation
9
Campaigns and promotions
10
Twitter
9
Facebook
10
Instagram
9
Campaign success analytics
10
Real-time tracking
10
Competitor analysis
8
Role-based user permissions & privileges
9
Mobile access
10