Great app, great support, GREAT VALUE
November 04, 2020

Great app, great support, GREAT VALUE

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Agorapulse

Our social media will soon be using AgoraPulse to optimize social media operations. Mobile app is crucial to off-hours monitoring and timely responding to items that require fast action.

Pros

  • Mobile app
  • Easy-to-use inbox
  • Customer service

Cons

  • Images sometimes don't display when brought in
  • More detailed competitor metrics
  • None measured yet
Mobile was by far easiest to use and had the best features. The trail made the difference in the decision.

Do you think Agorapulse delivers good value for the price?

Yes

Are you happy with Agorapulse's feature set?

Yes

Did Agorapulse live up to sales and marketing promises?

Yes

Did implementation of Agorapulse go as expected?

Yes

Would you buy Agorapulse again?

Yes

Very few hangups that are minor compared to how easy this is to use.
Got help/answers when I needed it
Great for a small social media team that can grow without worrying about user pricing multiplying and becoming too expensive. Perfect for managing dozens of social media accounts at once. Might not be a good fit/overkill for a small business managing one account per platform.

Agorapulse Feature Ratings

8.0
Boolean keyword searches
7
Filtering out noise/spam
9
8.7
Content planning and scheduling
8
Audience targeting
8
Workflow management
10
9.3
Automated routing and prioritization
8
Customer interaction histories
10
Bulk actions
10
Marketing ()
Not Rated
7.8
Twitter
8
Facebook
8
LinkedIn
8
Instagram
8
YouTube
7
7.0
Campaign success analytics
8
Competitor analysis
6
10.0
Role-based user permissions & privileges
10
Mobile access
10

Comments

More Reviews of Agorapulse

  1. Home
  2. Social Media Management Tools
  3. Agorapulse Reviews
  4. User Review of Agorapulse