Overall very happy, some improvements can be done

Agorapulse is used by the fundraising, marketing, and communications department to keep track of our social media comments and personal messages from all platforms in one place, especially for advertised campaigns. This addresses the problem that with a lot of comments across platforms, it was difficult to maintain an overview. We also use it to analyze the data and results of our different platforms. This addresses the problem that different platforms give different types of reports. Sometimes it is used to post/schedule posts. The problem here is that it is, for example, not possible to post on Instagram via desktop.