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Great product and continually improving.
May 30, 2021

Great product and continually improving.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Agorapulse

We use Agorapulse in our department; I'm not sure whether other departments use it as well.
We use it to manage accounts for all the programs (or program clusters) within our faculty.
It helps us maintain oversight of what we're posting on all the individual accounts as well as what we post on the main faculty account. It also means that our team of three people can all have access to all the accounts without constantly having to log in and out. And it allows our manager to approve posts that may be sensitive.
  • We like the calendar view on Agorapulse - much better than when we were on Hootsuite.
  • The approvals process is very simple and clear.
  • I wish there was an image database.
  • It would be great to link to one of the national day calendars for easy content suggestions.
  • I wish there was a way to input the alt text in Instagram images.
  • I wish it was possible to edit multiple posts at once if they were created together (ie edit the FB, IG & Twitter version of a post).
  • I wish the app had better notifications - they never show on my lock screen so I often miss them.
  • Mainly Agorapulse allows us to be more efficient so we can spend more time on strategy and less time scheduling posts.
We much preferred the layout of Agorapulse and the fact that you could create multiple posts from one place.

Do you think Agorapulse delivers good value for the price?

Yes

Are you happy with Agorapulse's feature set?

Yes

Did Agorapulse live up to sales and marketing promises?

Yes

Did implementation of Agorapulse go as expected?

Yes

Would you buy Agorapulse again?

Yes

It's totally usable, I just wish it had a few more features, like adding images in bulk, etc.
Any time we've had an issue, the support team has resolved it quickly and efficiently, or explained why they couldn't. They've been friendly and polite and responded very quickly!
Agorapulse works great for a team working on multiple accounts.
If I was a solo user or only working on one set of accounts, I'd probably use a different tool (I prefer Loomly
or Buffer).

Agorapulse Feature Ratings

Listening/monitoring ()
Not Rated
8.5
Content planning and scheduling
8
Audience targeting
Not Rated
Workflow management
9
6.0
Bulk actions
6
Not Rated
Campaigns and promotions
Not Rated
8.0
Twitter
8
Facebook
8
LinkedIn
Not Rated
Instagram
8
YouTube
Not Rated
6.0
Real-time tracking
6
6.5
Role-based user permissions & privileges
9
Mobile access
4

Evaluating Agorapulse and Competitors

Yes - Agorapulse replaced Hootsuite because we didn't like the interface.
  • Price
  • Product Features
  • Product Usability
The interface was probably the most important - we really wanted to be able to create multiple posts in one place.