TrustRadius
A Easy Way to Chat
https://www.trustradius.com/web-conferencingAmazon ChimeUnspecified7.321101
Melinda Saternis profile photo
October 17, 2019

A Easy Way to Chat

Score 7 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Amazon Chime

We use Amazon Chime to communicate internally through both our corporate office and headquarters.
  • Quick Response
  • Shows Availability
  • Constant Updates
  • Sometimes it's a little too basic and simple
  • I've come across multiple times where notifications won't go away even after viewing all unread messages
  • Requires a lot of updates
  • It's been incredibly beneficial for communication throughout the company making it easier for all employees to connect.
I would say Chime is step below Teams, but manages to get the job done. Chime is more straight forward and simplistic and meets all our basic needs for internal chat.
I've only needed to contact support once and they were able to get right to the point and answer the questions that I had perfectly.

Do you think Amazon Chime delivers good value for the price?

Yes

Are you happy with Amazon Chime's feature set?

Yes

Did Amazon Chime live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Amazon Chime go as expected?

Yes

Would you buy Amazon Chime again?

Yes

Sometimes it's easier to send a quick message to someone instead of calling or sending an email. It's beneficial when needing a quick answer and don't want to wait for a response to an email.

Amazon Chime Feature Ratings

High quality audio
7
High quality video
7
Low bandwidth requirements
9
Mobile support
10
Desktop sharing
10
Calendar integration
8
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
8
Live chat
10
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10