The gold standard in user behaviour analytics.
Updated October 26, 2023

The gold standard in user behaviour analytics.

Simon Hilton | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Amplitude Analytics

Amplitude Analytics is our solution for measuring user behaviour in our SaaS product. It is the gold standard in this category but comes along with the price tag to support those claims. It boasts a range of robust features, but it really depends on how proficient your teams are with these tools to see if they will get value for money.

Pros

  • Charting
  • Visual query building
  • Workbook creation

Cons

  • Query building could be more intuitive
  • Easy query creation
  • Diverse query options
  • Shareable workbooks
  • As we grow I expect it to provide a quantitative source of truth for team decisions.
  • This ROI will be felt in how it fuels operations but avoids working on the wrong things.
It's the best in class with all the bells and whistles. Other options could suit you just fine at a lower price point, but you need to be sure of what you are not getting and the switching cost associated with when you do need it.

Do you think Amplitude Analytics delivers good value for the price?

Yes

Are you happy with Amplitude Analytics's feature set?

Yes

Did Amplitude Analytics live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Amplitude Analytics go as expected?

I wasn't involved with the implementation phase

Would you buy Amplitude Analytics again?

Yes

If you are a SaaS business and want the best analytics tool available that will leave you plenty of room to grow then Amplitude Analytics is a great option. Also, being a part of the Amplitude community, you will see more of how the best customers set up and measure impact. If you are starting out and/or don't use customer behaviour analytics as much, then there are cheaper options out there.

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