Appian - the perfect BPM tool that has Agile in mind!
Leighton Rice | TrustRadius Reviewer
December 06, 2017

Appian - the perfect BPM tool that has Agile in mind!

Score 10 out of 10
Vetted Review
Verified User
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Overall Satisfaction with Appian

Appian as a product is well supported. They have a public forum for users to help each other plus a ticketing system for issues which require expert advice.

Appian is very easy to use and configure, it's very customizable and takes seconds to move around user interfaces to suit.

The process builder is drag and drop, which emphasizes the rapid development.

Appian is used throughout the organisation, from direct reporting to handling complaints. Appian allows us to provide rapid prototyping to show the business solutions to problems very quickly. It allows full automation of mundane processes that would otherwise involve several systems and spreadsheets. It's perfect for business processing.
  • Its low code platform allows for rapid development, which fits well with the Agile framework.
  • The user experience is enhanced with standard interfaces that are familiar throughout the Appian package.
  • Appian has covered all the bases with all the plugins you could possibly need. From web APIs to SQL integration.
  • Appian lacks in on-premise support for high availability requirements.
  • Appian training is linear and does not cater for real life problems.
  • On-premise organisations suffer from the multiple releases/updates throughout the year. It seems every release has major updates.
  • Appian has provided a very uniform and consistent user experience, which has a positive impact for the user.
  • Appian is designed for rapid development, so business problems can be automated very quickly.
  • We have found that Appian has halved operational costs in all parts of the company.
Appian's biggest advantage over most packages is the ability to rapid develop operational processes, while maintaining a very uniformed user experience.

Appian is very versatile, and from my experience is well suited to businesses that has both legacy and cutting edge systems that all contain key information. Appian can easily become the interaction layer over the top of many systems.

Its very easy to create complex processes that fully automate mundane operational tasks.