TrustRadius
Simple cloud storage that "just works"
https://www.trustradius.com/cloud-storageApple iCloudUnspecified8.1402101
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August 13, 2019

Simple cloud storage that "just works"

Score 7 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Apple iCloud

Our company uses iCloud on our employee's Mac computer or Apple iPhone. It is deployed across the organization for everyone that uses these products. As an administrator, I love that it "just works" and provides automated backups of employee's desktop and documents folders, ensuring that critical data is securely kept in the cloud.
  • Uses secure protocols
  • Works "out of the box"
  • Simple and inexpensive pricing
  • No team collaboration support
  • No pricing breaks (or "bundles") for teams
  • No way to manage multiple users storage as an administrator
  • Allowed us to not worry about the IT overhead associated with keeping manual backups.
  • Seamless integration with computers allowed employees to setup iCloud themselves.
  • Low price compared to other options.
I love that the system is natively supported in Apple products. Once the initial settings are set, no more configuration is required and backups of important data are automatically kept.
Support for iCloud is great with chat, phone and email support. Staff are attentive to issues and do a great job in supporting users with questions or issues.
Unlike other solutions, iCloud automatically backs up data without the user needing to download an additional application. Additionally, iCloud is the only application to keep and manage iPhone backups. Lastly, iCloud's pricing options are much more favorable than the other options. To end, iCloud was selected for its ease of administration and use.
iCloud is best suited for smaller teams in which there isn't a need for heavy oversight from IT departments. Its native, out of the box compatibility makes it easy for employees to set up as well. Unlike other storage options, there is no way for IT to control how much data their users put on their cloud.

Apple iCloud Feature Ratings

Versioning
5
Video files
9
Audio files
9
Document collaboration
1
Access control
2
File search
5
Device sync
10
User and role management
1
File organization
6
Device management
1
Performance
10
Reliability
10