Apple iCloud does not live up to expectations, but is good for what it does
March 20, 2020

Apple iCloud does not live up to expectations, but is good for what it does

Thomas Myers | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Apple iCloud

We use Apple iCloud to support our Mac operations. However, it does not do all that Dropbox does, so we use Dropbox to share folders. Apple iCloud does not have the opportunity to share folders but to share files.
  • Stores Directly without doing anything else
  • Manages Photos
  • Manages Videos
  • Sharing Folders
  • Version Control with documents
  • Ability to decide what remains on the computer - This is a big issue
  • Fills up my hard drive when Dropbox does not
  • When a computer crashes those without a backup system, this has worked
  • No collaboration with Microsoft products
  • We have had to get a second cloud environment and pay for 2 instead of just one
Dropbox is the king of cloud environments, and where Apple iCloud should go to. I have tried others but don't even remember their names now. We have our own personal cloud as well. I have used cloud environments since 2007 and would love to see Apple iCloud step up to a full solution.
I never used Apple iCloud support, but have never needed to do so. It has become more of a personal issue with computers in my organization, where the business solution has been with Dropbox. I do have to admit when my Mac went down, having things on Apple iCloud did help to get things restored. However, since I had more than one photo file for my Business and Personal data, I was not able to recover my Business Photos. Apple iCloud should have been able to do this.

Do you think Apple iCloud delivers good value for the price?

Yes

Are you happy with Apple iCloud's feature set?

No

Did Apple iCloud live up to sales and marketing promises?

No

Did implementation of Apple iCloud go as expected?

Yes

Would you buy Apple iCloud again?

Yes

If you have a mac and lots of photos, iCloud is a must. Also, it works great in the full mac environment with all files. Apple has an excellent opportunity to make this the go-to cloud environment for both Mac and PC, and I would love to see it expand there

Apple iCloud Feature Ratings

Versioning
5
Video files
10
Audio files
10
Document collaboration
5
Access control
5
File search
10
Device sync
10
User and role management
5
File organization
1
Device management
2
Performance
5
Reliability
10
Storage Reports
5