Ease of use capabilities for all - Articulate 360
Updated October 12, 2022

Ease of use capabilities for all - Articulate 360

Marti Stemm | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Articulate 360

We have purchased this software to use for our e-learning modules. We create specific courses and do not outsource any of our e-learning.
This software allows us to create engaging and interactive courses that even our employees that are computer challenged can take and succeed using.

Pros

  • It is a program that is going to be kept up to date and the user will automatically have updates available.
  • It has some graphic capabilities that are extra in Articulate's other programs.
  • It has some new fast development tools that will assist with creating mobile training. (Our company currently doesn't have any plans for mobile-based training.)
  • provides lots of graphics including video that saves a lot of money for small businesses

Cons

  • Annual Cost. Most commercial software is going this direction, so it is to be expected. It allows the user to have new updates quickly, but can be a budget buster for small organizations.
  • Annual cost is still a problem
  • SCORM publishing
  • Graphic
  • Ease of use
  • support group
  • When you have to create e-learning modules that may only have 5 users it is important that you can create in-house since outsourcing or purchasing is cost prohibitive.
With the older version of Captivate, do not like the learning curve. Articulate 360 eliminates that obstacle. I love Storyline and Storyline 2. I used Articulate Studio for several years, and it is very good for someone that knows PowerPoint, or wants to convert PowerPoint slides into e-learning with out any "fuss".

Articulate's own RISE

Do you think Articulate 360 delivers good value for the price?

Yes

Are you happy with Articulate 360's feature set?

Yes

Did Articulate 360 live up to sales and marketing promises?

Yes

Did implementation of Articulate 360 go as expected?

Yes

Would you buy Articulate 360 again?

Yes

The program pushes and tries to get everyone to use RISE, but it doesn't allow for narration like 360 and when you have a number of employees that have English as a second language, narration is invaluable. I hope that they make that change in updates to Rise

Using Articulate 360

1 - Corporate Training Manager - All aspects of training including creation of e-learning courses that are general, as well as specific to contract client's organizations and operations.
1 - Although we do not have others that specifically support Articulate created courses, we have over 200 employees that at any point might assist with video, operational incites, and serve as subject matter experts.
  • Ease of use
  • Training modules and Materials including on-line live courses
  • Complete system
  • The fact that the software automatically converts courses so that they can be viewed on any device has made for special assistance. Our employees usually only take on PC, but now without changes they can use cell phones or tablets if they do not have access to a PC.
  • We also have used it to drive in class sessions rather than PowerPoint.
It works for us.

Evaluating Articulate 360 and Competitors

Yes - Other versions of Articulate Storyline, and Old Captivate material.
  • Product Features
  • Product Usability
  • Prior Experience with the Product
We delayed in upgrading to 360 from Storyline 3 due to the cost of renewal. Once we made the decision, we were all in. Price because of annual renewal is still an issue, but the features make it a valuable upgrade. We purchased a two-year subscription to save money. The product usability is special
I don't think I would change anything.

Articulate 360 Implementation

It is pretty straight forward and easy to implement is you are already creating eLearning. If you have old courses created in other versions of Articulate I recommend you update them to the new version even though it is not necessary (especially From Storyline3 to 360) but if you don't you may find difficulty opening and keeping things straight.
  • Implemented in-house
Yes - It was considering we upgraded with each new version. We started with Articulate that works within PowerPoint and then we had Storyline 1, 2, and 3.
Change management was minimal
  • We really did not have any...

Articulate 360 Support

Live chat is ok, bit there are times when I would like phone communication at the start, rather than them calling me it is eventually meets their requirements.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Support cares about my success
Slow Initial Response
It is included in 360. We had purchased it for our old Storyline 3.
They have come on my computer when there was a "snag" in the system working. It would crash repeatedly. They went into the "background" of my computer and deleted some items in the system that allowed this problem to be corrected.

Using Articulate 360

It is easy to use, and they provide excellent step by step training materials and even live seminars for important topics.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Familiar
Cumbersome
  • Adding graphics
  • Putting in things such as a users name that you can then use throughout the course
  • Tests
  • Inserting and understanding how to input a java script for a function that is not built in. I do not write Java, and so this is a little stressful for me.

Comments

More Reviews of Articulate 360

  1. Home
  2. Course Authoring Tools
  3. Articulate 360 Reviews
  4. User Review of Articulate 360