Confluence for Collaboration
September 27, 2017

Confluence for Collaboration

Bobbejo Kohler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Atlassian Confluence

Our company was always ok at documenting, but not consistent and we did not have a place to collaborate and share. This meant that documents were being created multiple times and in silos. With Confluence we have become better at documentation and sharing information. We also took time to plan out how we wanted our spaces to flow and what information belong where. For example, instead of every department having their own set of documents we found that having a client space and a landing page per client gave us a streamlined approach to organize.
  • If you use JIRA then having Confluence is a no brainier. The out of the box integration is worth the money!
  • There is no need to check in / check out documents. Live editing makes collaboration easy.
  • Reduces the need to email meeting notes and have multiple people save copies locally.
  • Confluence table functions could be improved.
  • The email notifications that are sent when a watched page is changed could be improved to highlight the changes better.
  • There is no easy way to see all comments in a view.
  • Because of Confluence we are documenting more often.
  • Confluence has given visibility across the company.
We still have SharePoint and use it for its database functionality, however, as a collaboration tool Confluence wins hands down!
Confluence is perfect for meeting notes, design documents, lessons learned, policies and procedures.
I would not use Confluence for items that need to be tracked through a workflow or where time needs to be captured.

Confluence Feature Ratings

Task Management
8
Gantt Charts
Not Rated
Scheduling
Not Rated
Mobile Access
Not Rated
Search
9
Visual planning tools
Not Rated
Notifications
9
Discussions
9
Surveys
Not Rated
Internal knowledgebase
10
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
Not Rated
Advanced security features
9
Integrates with Google Drive
Not Rated
Device sync
Not Rated