Congregate around Confluence
August 22, 2017
Congregate around Confluence
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Atlassian Confluence
Confluence is being used across our entire organization as an information hub. It creates a shared space that all departments can access. Previously, it was difficult to find one central space to share files, meeting notes, and general information. Additionally, departments were hiding information in places that other departments couldn't necessarily access so it was hard to find information across departments. Now, we have a centralized location where information lives and that the whole company can efficiently access.
- Connecting to other applications including Google Drive and Slack.
- Providing macros that allow users to create pages that meet specific design/format criteria.
- Updating users when other users make changes or mention them on a page.
- They recently changed the interface and it's not as intuitive or easy to use as the former UI.
- When issues arise, it's difficult to understand what the issue is or what's wrong. Sometimes it's even difficult to explain the problem to customer support so that they can accurately address the issue.
- Needs to be a way to limit updates (via email or via Slack) to only be crucial updates.
- Less time wasted digging for documents.
- Less confusion on version control.
- More specific, actionable info after meetings.