Item: Atlassian Confluence
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

Confluence is being used as a source of documentation across many areas of our company. I am in the technology department, so I use it mostly with our technology products. It helps share documentation easily across our company.

Pros and Cons

Documentation
Integrations of different charts
Permissions

I think the user experience is not the best. It is not the easiest product to use and doesn't have a great look and feel

Return on Investment

I think it has helped sharing knowledge across our organization which eliminates the need to go over the same items with individual people.

Alternatives Considered

I think the only comparable product is Google docs. Google docs is a much simpler product, however, it doesn't have all of the features that confluence has. I think if confluence improved their UI to make it a little better, it can really improve.

Other Software Used

JIRA Software, Google Drive, Slack

Likelihood to Recommend

I think confluence is good enough at documentation, but I think the user experience can improve. I use it specifically for documenting our technology products and sharing them with different people across the organization. I think it suits well for that purpose.

Confluence Review

Overall Satisfaction with Atlassian Confluence