Confluence - A good task management and decision tracking tool
May 24, 2018

Confluence - A good task management and decision tracking tool

Jarod Bonino | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Atlassian Confluence

Confluence is being used at my organization to track action items, high level requirements, and decisions that are made in meetings.
  • It's easy to tag other Confluence users on questions and action items - which generates alerts to them
  • The formatting of pages in Confluence is fairly easy to control and change to meet the needs of a particular page
  • The tool set, in general, is fairly approachable and intuitive
  • Most of the tools my organization uses are controlled with a "single sign-on". Confluence, unfortunately, is not, but to be honest that might not be due to a limitation of Confluence. I don't know enough about the inner workings and available features to know for sure.
  • Confluence has given us a new way to collaborate between teams and offices
Overall, I would say that I do like Confluence more than tools like Sharepoint and OneNote for the purposes that we are using it for (basic team collaboration, task assignment, and decision tracking). I prefer the document relationship navigation of Confluence over Sharepoint. You can see document titles and their children document titles in an easier way to browse than the folder structure I’m used to seeing in sharepoint. As far as OneNote goes, I find the sectioned page options (or page templates) in Confluence easier to use and manage than the free form OneNote pages I’ve used.
It's a decent generic tool for keeping track of group decisions and action items. I don't know that it is any better or worse than other similarly purposed tools that I've used though - such as OneNote.

Confluence Feature Ratings

Task Management
6
Gantt Charts
7
Scheduling
Not Rated
Workflow Automation
Not Rated
Mobile Access
3
Search
4
Visual planning tools
Not Rated
Chat
Not Rated
Notifications
6
Discussions
Not Rated
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
Versioning
6
Video files
Not Rated
Audio files
Not Rated
Document collaboration
6
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated