Item: Atlassian Confluence
Rating: 6
Author: Jarod Bonino

Overall Satisfaction with Atlassian Confluence

Use Cases and Deployment Scope

Confluence is being used at my organization to track action items, high level requirements, and decisions that are made in meetings.

Pros and Cons

Pros

It's easy to tag other Confluence users on questions and action items - which generates alerts to them
The formatting of pages in Confluence is fairly easy to control and change to meet the needs of a particular page
The tool set, in general, is fairly approachable and intuitive

Cons

Most of the tools my organization uses are controlled with a "single sign-on". Confluence, unfortunately, is not, but to be honest that might not be due to a limitation of Confluence. I don't know enough about the inner workings and available features to know for sure.

Return on Investment

Confluence has given us a new way to collaborate between teams and offices

Overall, I would say that I do like Confluence more than tools like Sharepoint and OneNote for the purposes that we are using it for (basic team collaboration, task assignment, and decision tracking). I prefer the document relationship navigation of Confluence over Sharepoint. You can see document titles and their children document titles in an easier way to browse than the folder structure I’m used to seeing in sharepoint. As far as OneNote goes, I find the sectioned page options (or page templates) in Confluence easier to use and manage than the free form OneNote pages I’ve used.

Likelihood to Recommend

It's a decent generic tool for keeping track of group decisions and action items. I don't know that it is any better or worse than other similarly purposed tools that I've used though - such as OneNote.

Confluence Feature Ratings

Comments

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Confluence - A good task management and decision tracking tool