Item: Atlassian Confluence
Rating: 5
Author: Verified User

Overall Satisfaction with Atlassian Confluence

Use Cases and Deployment Scope

Atlassian Confluence serves as a centralized public knowledge base across the company, making information easily accessible to everyone. It is widely used for HR and company policies, cross-departmental processes, project briefs, and GTM strategies. In addition to these, some employees also use it to document their personal tasks, ensuring transparency and collaboration across teams and departments.

Pros and Cons

Pros

Project briefs
HR policies
Process outline

Cons

Editing documents isn't so stremlined
Rules to create workspaces
Search across the documents

Return on Investment

Cross-team alignment
One source of truth for public policies and documentation
A convenient tool for C-level managers who prefer not to be overwhelmed by project details.

Usability

I still believe Atlassian Confluence is more suited for tech-savvy users than for marketing professionals like me. I prefer the simplicity and usability of Notion for editing documents, as its drag-and-drop functionality feels more intuitive and streamlined. With Atlassian Confluence, I often feel like a programmer, constantly worried I might accidentally break the system or disrupt the format.

Alternatives Considered

Notion

I prefer Notion, but the company’s policy doesn’t allow its use, so we rely on Atlassian Confluence instead

Key Insights

Do you think Atlassian Confluence delivers good value for the price?

Are you happy with Atlassian Confluence's feature set?

Did Atlassian Confluence live up to sales and marketing promises?

Did implementation of Atlassian Confluence go as expected?

Would you buy Atlassian Confluence again?

Other Software Used

Notion, Slack

Likelihood to Recommend

As a marketing manager, I use Atlassian Confluence to create marketing and project briefs. I outline tasks to ensure transparency for project stakeholders, team members, and C-level managers. It provides high-level insights into the project’s scope and purpose, helping everyone understand what the team is working on and why it matters to the organization.

Confluence Feature Ratings

Comments

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It has become a standard in the industry for knowledge bases, but, in my opinion, it’s not as user-friendly as Notion.