Organization, project planning, and documentation are all possible with Confluence
March 06, 2025

Organization, project planning, and documentation are all possible with Confluence

Jessica Kloss | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Atlassian Confluence

Atlassian Confluence helps us to organize operations, project planning, and important company knowledge within one central repository. This product helps us by keep everything we need as a Product Development team in one spot. The flexible formatting of pages as well as the introduction of whiteboards makes this even easier for us. We use whiteboards primarily to story map larger projects, and we absolutely love the feature to convert sticky notes or other posts on the whiteboard into stories/tickets on our Jira board. The seamless connection between Jira and Confluence also makes Confluence the ideal spot for me as a Product Manager to plan future sprints for our Development team and lay out stories from Jira within the sprint plan.

Pros

  • Connection with Jira
  • Ease of use
  • Ability to communicate with others in-product

Cons

  • Whiteboards are still a little janky to use, hard to switch between the cursor and the hand, etc.
  • When editing a page in Atlassian Confluence with tickets from Jira, it does not show the amount of story points per ticket on hover. You have to publish the page/go out of editing mode to see the # of story points which has been a pain point during sprint planning
  • It would be great to create custom templates for pages by user so we can add those templates to pages when we want to use them, ie for a Sprint Plan
  • Project planning and tracking with deadlines
  • Determining project scope and resources
  • Developing a POC for projects/products we are investigating/thinking about implementing
Easy to use, intuitive, keeps track of unsaved work and preserves in case of a premature exit. Makes it relatively simple to create new pages or whiteboards, as well as communicate with other users in my organization. Notifications come across as an email and are easy to jump into from there.

Do you think Atlassian Confluence delivers good value for the price?

Not sure

Are you happy with Atlassian Confluence's feature set?

Yes

Did Atlassian Confluence live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Atlassian Confluence go as expected?

I wasn't involved with the implementation phase

Would you buy Atlassian Confluence again?

Yes

Atlassian Confluence is great for documentation, planning, and communication across teams. I use this platform exclusively for all my sprint planning as a Product Manager/Product Owner, and it is incredibly easy to share these plans with my team and link them back to our project in Jira as well. I use Atlassian Confluence for pretty much every facet of my role, so I am not sure where it is less appropriate to use it.

Confluence Feature Ratings

Project Management
9.3
Task Management
10
Mobile Access
9
Search
8
Visual planning tools
10
Communication
9.3
Notifications
9
Discussions
9
Internal knowledgebase
10
File Sharing & Management
9.0
Versioning
10
Video files
8
Audio files
8
Document collaboration
10
Advanced security features
8
Device sync
10

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