If you're using Atlassian products it's the reason to use this
March 05, 2025

If you're using Atlassian products it's the reason to use this

Rodrigo Diaz | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Atlassian Confluence

A lot of our documentation for both the products and internal way of working is setup there. We've at a certain point made it the place where business logic was defined so developers could access it.

Pros

  • Ties directly with Jira
  • You can reference someone in the organization
  • Has some nice formating on the warnings and other widgets

Cons

  • Layout of the pages are a bit restrictive and they could look nicer
  • Working with other colleagues at the same time
  • Having more dynamic spaces that are more seemless integrated
  • We've been able to go back to projects years before and make better decisions based on the documentation placed there
  • It's integrated directly with our task management tool
I've been working with this tool and I see the value on it but it's been quite difficult to get other people outside the product to follow up on it and most of the reasons are due to the UX of it. I've struggled to make pretty documents and well-organized ones so people can follow up so it's hard to make something nice there.
It's good if you're using Atlassian products, the other ones provide different connections and better UX for documentation in different ways.

Do you think Atlassian Confluence delivers good value for the price?

Not sure

Are you happy with Atlassian Confluence's feature set?

No

Did Atlassian Confluence live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Atlassian Confluence go as expected?

Yes

Would you buy Atlassian Confluence again?

No

If you're connected with Atlassian and you are working on things that don't change too much. It helps to keep track of documents.

Confluence Feature Ratings

Project Management
4.0
Task Management
1
Workflow Automation
4
Mobile Access
Not Rated
Search
9
Visual planning tools
2
Communication
9.0
Notifications
10
Discussions
7
Internal knowledgebase
10
File Sharing & Management
8.3
Versioning
9
Video files
9
Audio files
9
Document collaboration
4
Access control
10
Advanced security features
Not Rated
Device sync
9

Comments

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