User Friendly, Hassle-Free Sales Tax SAAS.
December 16, 2021

User Friendly, Hassle-Free Sales Tax SAAS.

Wing Lee, CPA, MST | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • AvaTax
  • Returns

Overall Satisfaction with Avalara

It allows us to track sales tax and remit on our behalf. I find it seamless and efficient.
  • Filing timely returns
  • Easy to read downloaded report
  • Great customer support
  • Sometimes long wait times during peak hours
  • Response time for emails sometimes is slower than expected

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

Yes

Would you buy Avalara again?

Yes

  • Reduced time spent calculating rates
  • Reduced time spent filing and remitting tax returns
  • Netsuite
Not difficult at all.
Easy interface, user-friendly
  • Avalara Returns
  • CertCapture
CertCapture allows us to [seamlessly] capture sales tax exemptions and Avalara returns allow us to file returns seamlessly.
Avalara is a leading SAAS for sales tax and I trust it.
Well suited for collection and remittance of sales tax. I wish it had a better function of capturing VAT/GST.

Avalara Feature Ratings

Sales and Use Taxes
9
Cross-border Taxes
9
VAT / GST Taxes
6
Energy and Fuel Taxes
4
Geolocation for Tax Assessment
8
3rd-Party Software Integrations
8
Tax Data Reporting
8
Compliance Administration Management
8
Tax Exemption Processing
8
Tax Document Management
8
Complex Tax Scenario Management
8

Avalara Implementation

I thought the implementation team was great and helped facilitate the process.

Integrating Avalara

  • Magento
  • Stripe
Integration is still currently in process but so far, it's been a smooth transition.