May 11, 2019


Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax

Overall Satisfaction with Avalara

Currently, Avalara is being used by our company to calculate sales tax on our new e-commerce site!
  • Calculate tax by jurisdiction.
  • User-friendly website.
  • Responsive account managers.
  • Report building is lacking.
  • Avalara has helped us with calculating our tax for e-commerce, which has helped us, in turn, keep in compliance when manually filing state returns across the US.
Our company set up Avalara before the current users were brought on the team. Our sales were left "uncommitted" without a real understanding of the implications of that for reporting. We hope to grow our relationship with Avalara in the future.
  • Hybris
I was not involved in the implementation process for this.
The website is easy to navigate.
Not yet -- we are interested in certificate management and cross-border sales in the future.
We have only used Avalara.
Avalara's ability to calculate our e-commerce tax rates has been invaluable to our company. Knowing we do not have to maintain rates and jurisdictions in every state manually has allowed us to open e-commerce with less stress than anticipated.

Avalara Feature Ratings

Sales and Use Taxes
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
Not Rated
3rd-Party Software Integrations
Not Rated
Tax Data Reporting
Not Rated
Compliance Administration Management
Not Rated
Tax Exemption Processing
Not Rated
Tax Document Management
Not Rated
Complex Tax Scenario Management
Not Rated