Feeling taxed no more
November 18, 2020
Feeling taxed no more
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- AvaTax
- Returns
- CertCapture
Overall Satisfaction with Avalara
Avalara reviews all transactions processed through our software, Prophet 21, and determines taxable status. Avalara is also creating and filing monthly returns.
- Transaction reviews.
- Accurate returns.
- Timely returns.
- Support - can’t talk to anyone who isn’t overseas. Terrible connection.
- Support - when instruction sheets are emailed, they rarely match with what’s seen on the screen.
- Time savings, regarding preparing returns.
- Time savings, regarding filing returns.
- Integrated ERP software
I wasn’t involved in the actual integration.
- Avalara Returns
- CertCapture
Definitely have benefitted from the Returns service. Cert Capture is still a work in progress on our part.
Was done manually previously. No experience with other products. But I had to choose something from the box above in order to proceed.