Avalara Review
Updated April 16, 2019
Avalara Review
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- AvaTax
Overall Satisfaction with Avalara
We use Avalara to calculate our sales tax on our invoices for our corporate customers. We also use Cert Capture to track the tax exemption forms of our customers.
- Certificate Capture
- Details of sales tax jurisdictions
- Support
- Implementation was a bear!
- Better training
- More hands on sales
- Gives us comfort that our data is correct and can be reconciled
- The implementation had a negative impact because of its complexity
- Prophet 21
Full fledged integration and it was VERY difficult to get there.
Connectivity to Epicor P21
Using Avalara
4 - We have our entire AR department as well as our tax and Controller using the system. Has been a great addition to our resources.
2 - Sales tax knowledge as well as the ERP knowledge and how they intergrate.
- Audit resource
- Repository for certificates
- Up to date information on legislation
- Pulling of data during a sales tax audit
- Exploring the use of the campaign to keep up with up to date certificates
- Would like it to be more automated
Evaluating Avalara and Competitors
- Price
- Product Features
- Product Usability
- Analyst Reports
Ease of use. We had to feel comforatabel that we could use it daily.
I would put more time into the integration process to ensure I understood exactly what was needed for a smooth implementation.
Using Avalara
| Pros | Cons |
|---|---|
Like to use Well integrated Consistent Quick to learn Feel confident using | None |
- Cert upload
- pulling reports
- searching history
- intergaration
- intial set up
Business Impact
IT has not allowed us to expand but rather be more conforatble in our existing markets
The info is ALWAYS up to date and this allows us to keep moving without slowing down.