Bacula Enterprise - Reliable backup & recovery for your enterprise
October 17, 2019
Bacula Enterprise - Reliable backup & recovery for your enterprise
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bacula Enterprise
We deployed Bacula Enterprise to replace our incumbent, commercial, backup vendor after support costs increased significantly and support quality was less than expected. We conducted a PoC first, and were very impressed at the ease of use, scalability, and the effectiveness and responsiveness of the Bacula support team.
Bacula Enterprise is being used in all of our data centers throughout the United States to backup physical servers, VMware, and NAS arrays (NDMP) to deduplicating disk targets and tape.
Bacula Enterprise is being used in all of our data centers throughout the United States to backup physical servers, VMware, and NAS arrays (NDMP) to deduplicating disk targets and tape.
Pros
- Standard backups of hosts, whether physical or virtual work very well.
- Restore of individual files or VMs is much faster than our prior solution.
- Easy to script pre or post-backup tasks, in fact, almost anything can be scripted to work in the manner we want. Infinitely flexible!
Cons
- Lack of "Archive" type job. (These backup files for long-term retention, then delete the original files, in order to save space or reduce clutter on production systems.
- Config file management can become cluttered or confusing if standards are not adhered to (name by site, platform, etc), however, sheer script-ability and plain text config files instead of a proprietary database to hold configs is also one of the greatest strengths.
- Reduced backup licensing & support costs by ~60%
- Enabled us to script criteria to include or exclude systems from backup jobs automatically. Time Saver!
- Amazing! Absolutely Amazing support experiences!
Bacula Enterprise can do everything that we have needed to do with competing products. It may require a script be written, but there is a massive set of resources available online, and a wealth of experience in the support team that can guide us if needed.
We selected Bacula Enterprise because it can do everything the entrenched competitors can do, for a much lower cost, with superior support and flexibility.
We selected Bacula Enterprise because it can do everything the entrenched competitors can do, for a much lower cost, with superior support and flexibility.
Do you think Bacula Enterprise delivers good value for the price?
Yes
Are you happy with Bacula Enterprise's feature set?
Yes
Did Bacula Enterprise live up to sales and marketing promises?
Yes
Did implementation of Bacula Enterprise go as expected?
Yes
Would you buy Bacula Enterprise again?
Yes
Bacula Enterprise Feature Ratings
Bacula Enterprise Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
With my incumbent vendor, we used VMware Tags to select systems for backup. Bacula Enterprise did not have this functionality. I submitted a feature request, it was acknowledged almost immediately, I was advised that it would be implemented in less than 3 days, and I was offered the opportunity to beta test it less than a month later. The Bacula team knows what they are doing, and are very agile and responsive!
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