Item: Basecamp
Rating: 7
Author: Nicolas Costa Ossa

Use Cases and Deployment Scope

We used to use it for design projects. All people related to the project, external or internal, were included in the system so everyone knew what was going on with the project. The problem we are solving with Basecamp is the lack of transparency that can exist when executing a project with people who are not sitting all in the same office. The biggest benefit for me is the visibility it gives to the team of everything that has been shared during the execution of a project. You can go back to conversations and documents anytime and there is traceability of everything.

Pros and Cons

What I like the most is that it serves as a repository of everything shared and discussed during a project.
Basecamp is a really good tool if you are working on a project with a remote team of three or more people.
You can invite external and internal people to a basecamp project.
You can assign task to people within the team and keep track of what's been finished or not.

What I don't like about Basecamp is that it feels like you are using an old product. All the other productivity tools I use have a slick modern interface. Basecamp just feels outdated in that regard. The user interface hasn't been updated in years and you can really notice it.

Return on Investment

Basecamp was the first team/project management tool we started using as a company. It was very useful at the beginning to help us organize our projects. You could see very tangibly the benefits of using Basecamp on a project vs not using it. The project using basecamp had better results in terms of task management and the overall execution.
The greatest impact is the visibility that is raised when using basecamp on a project - visibility in all levels, from execution to management to client side.
Over the years as we got more sophisticated and our services and processes expanded, we started feeling that Basecamp was not for us anymore. The ux/ui factor was a huge one when we decided to switch tools.

Alternatives Considered

Trello

We stopped using Basecamp and started using Trello instead. Trello works better for us and our agile methodology

Other Software Used

Trello, Slack, Pardot

Likelihood to Recommend

If you are working with a team of 3+ Basecamp becomes very useful because it serves as a repository of information for the project. Even if they are all in the same location, it's a virtual place where they can just post everything that's going on with the project, share documents, status updates, manage tasks, etc.

Connect your Basecamp instance with other productivity apps like Slack. Don't forget to invite other people, external people, to the Basecamp project. If they are going to participate in very specific portions of it, you can grant restricted access.

Basecamp needs to update its ux/ui

Overall Satisfaction with Basecamp