Basecamp helped us reach the top!
September 23, 2019

Basecamp helped us reach the top!

Kim Norbeck | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Basecamp

Basecamp is being used by our Marketing and Admissions departments to communicate with our outside marketing firm. The platform has allowed us to share files and respond across multiple members of our team. Basecamp addresses the challenge of sharing large amounts of data and content in a format that is easy to access.

Pros

  • Provides an email thread that is easy to navigate.
  • Allows users to communicate without having to send multiple emails.
  • Provides a means to share large files.

Cons

  • I would love the calendar to be synced to Outlook (please forgive if this is a feature and I have just not figured out how it works).
  • We were able to make decisions without multiple in-person meetings.
  • Everyone could access the content remotely.
  • We used the sharing feature when some members met on-site and others called in for a meeting.
The project for which we used Basecamp was my first time using the platform. I liked the format, the daily updates via email, and the ability to access content and presentations anywhere. I highly recommend Basecamp for those searching for a way to share ideas, content, and presentations across multiple departments or participants.

Do you think Basecamp delivers good value for the price?

Yes

Are you happy with Basecamp's feature set?

Yes

Did Basecamp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Basecamp go as expected?

Yes

Would you buy Basecamp again?

Yes

Basecamp, in our case, is excellent for users at multiple offices or locations. It simplifies communication and storage of projects for access for all members, provides daily updates on the projects, and allows for consistent communication to all involved. It might not be as appropriate if a group/company already has a common method for project management.

Basecamp Feature Ratings

Project Management
10.0
Task Management
10
Resource Management
10
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Team Collaboration
10
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
10
Email integration
10
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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