Great basic project management tool. No frills.
April 08, 2021

Great basic project management tool. No frills.

Nicholas Kouvatsos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Basecamp

We use Basecamp in our marketing department. It could easily be used across the company, but only the marketing department uses it currently. It's used to manage all of our projects and tasks in the marketing department. I don't particularly like logging in every day or even reading the daily recap emails. Instead, the way we use it is this: If I have a task or a new project, I meet with my team, and have my project manager take notes as to what needs to be done. Also, any one-off tasks to any team members are copied to the PM. The PM creates those projects and tasks in Basecamp, and each morning, the PM reviews tasks completed, tasks over due, tasks due that day, and tasks coming up due over the next week and makes sure the team is aware of the tasks.
  • I enjoy the calendar view. As long as you're always assigning deadline dates to the tasks, the looking at the calendar view can really help you determine your outlook for the day, the week, and quickly see any tasks past due that need to be addressed or moved.
  • It's easy to bring in outside people in on projects and give them access to that particular project to collaborate just on that.
  • Duplicating projects or task lists is a helpful feature when you have a recurring task list. It makes it easy to have the same process every time you want to execute the task list.
  • I use Basecamp V2 because the newer V3 misses some functionality of V2. It seems it was built for a slightly different purpose. Unfortunately, V2 is not seeing feature updates as often as V3
  • Integration with other platforms would be nice. For example, I'd love to see my personal calendar or my business Outlook calendar overlaid on the Basecamp calendar, but this is not a possibility currently.
  • I can subscribe to Basecamp's iCal to show the Basecamp calendar on my personal calendar, which is handy, but it is quite limited. I can't see any detail about the task aside from the title. None of the description or information on what project or task list the task is attached to.
  • There's no direct ROI from Basecamp, but certainly using Basecamp or any other project management software will result in less time being wasted and tasks not falling through the cracks which, could result in unnecessary expenses or in lost revenue from tasks not being completed.
I thought Microsoft Teams may be a good alternative to Basecamp, and it was already included in our suite of Microsoft products we subscribe to, but it seems to be more of a collaboration tool than a project management tool. After review, Microsoft Teams is not suited to manage projects.

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Hopin, Zoom, Google Hangouts (Classic)
Basecamp is a basic task list tool with a few cool features, and is well suited for most companies to track their projects. It's not comprehensive enough that I would log into it every day to review what's coming up that day, so I delegate that out to a project manager. But I would certainly recommend it to anyone to use as long as they are willing to log in daily or they have someone to log in daily and monitor.

Basecamp Feature Ratings

Task Management
Resource Management
Team Collaboration
Document Management
Email integration
Mobile Access