Cost-Effective and Feature-Rich
April 08, 2021

Cost-Effective and Feature-Rich

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Basecamp

Basecamp is our core platform for the management of all projects across the business division. It is used by all my delivery teams as well as my clients who are users in multiple departments within the organisation. We also provide access to users from external organisations that are a blend of subcontractors working for us and collaboration clients from other businesses.

The primary role for Basecamp is our unified platform for tracking and progressing work across all our delivery programmes. We wanted to centralise this in a single toolset to ensure all stakeholders have full and clear visibility on all communications, progress and plans. A key driver for this choice of platform is to do away with multiple services that result in disjointed flow, such as email, document repositories and desktop documentation tools.
  • Ease of use meaning that non-technical users can be onboarded with minimal training required
  • Range of features meaning that you can use Basecamp as your core project management platform and don't need to rely on other tools in conjunction
  • Good collaborative features to encourage adoption and management of end-to-end process on Basecamp
  • Ability to create project & task list templates to speed up new project/task creation
  • Reporting is limited; some export facilities to track task progression would help
  • The ability to create recurring tasks
  • Basecamp Personal offering includes 20 users which allows you to run the platform free of charge on an unlimited basis for a small to medium size team
  • Paid-for version allows unlimited users at a very cost-effective price and offers substantial value for money versus the market competition
  • Being able to consolidate all of our project collaboration activity into a single platform means the overall cost of ownership has dropped significantly since adopting Basecamp
  • The ease and speed in which users can be onboarded has meant the ramp-up time for new users has been minimal
  • The ability to add external stakeholders easily has allowed us to remove previously existing performance bottlenecks when engaging with our vendors and external clients
Comparatively, Basecamp has been found to be the easiest to use and onboard new users. Additionally the cost model for our organisation is much lower on Basecamp compared to the competition.

Other products are more aligned with Agile practices but for most of our operational needs, this was not deemed to be a necessity.

It's also a very attractive offering when you consider that adding more users doesn't increase your cost footprint.

Finally, the breadth of options available for integration to third party services is great and further reinforces why this is the platform of choice for us.

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Basecamp is very well-suited for organisations that need an end-to-end solution to manage simpler projects that do not comprise complex work breakdown structures. If you need a platform to help manage such engagements then Basecamp is ideal for you.

If you're looking for a solution for very complex practice management then you may find challenges with Basecamp (it doesn't support a full agile/scrum model, for example). However if you want a platform that can be provisioned within minutes and can be deployed across an organisation at speed then Basecamp is definitely the answer!

Basecamp Feature Ratings

Task Management
Team Collaboration
Support for Agile Methodology
Support for Waterfall Methodology
Document Management
Email integration
Mobile Access