Item: Basecamp
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

My team used Basecamp as a task management tool to track our projects and progress. It was also used to communicate with an external vendor and keep all of our collaboration in one place. With each thread, we can pick and choose who to include and attach documents and links as needed.

Pros and Cons

Basecamp has a user friendly interface that's quite straightforward and intuitive
Basecamp allows organization by "projects" and "discussions" so everything is easy to find if you label things
Basecamp sends an email for every new post or reply so that you get notified for updates in the platform

When selecting and uploading files, there isn't an option to drag and drop
To my knowledge, there isn't an option to include a link as an anchor text. It will be the entire URL that's being displayed if you insert a link

Return on Investment

Basecamp streamlined workflow and made it easier to track project and progress.

Alternatives Considered

Asana and Atlassian JIRA Align (formerly AgileCraft)

In my opinion, Basecamp has a better interface than Asana and Jira. I remember it took me sometime to get used to Asana and even longer to get used to Jira, but adoption for Basecamp was instant. Things are so clearly labeled and displayed that I was able to get comfortable with using the product right away.

Key Insights

Do you think Basecamp delivers good value for the price?

Not sure

Are you happy with Basecamp's feature set?

Yes

Did Basecamp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Basecamp go as expected?

I wasn't involved with the implementation phase

Would you buy Basecamp again?

Yes

Other Software Used

Miro, OneTrust

Likelihood to Recommend

I would highly recommend Basecamp for most colleagues, and I would say that it's a great project management and collaboration tool that will keep everyone internal and external of an organization on task. Basecamp, however, is not great for a back-and-forth discussion because that would create too many emails and details will get lost in the process. A conference call or instant messages might be better suited for that, but in terms of bigger-picture project discussion, progress, and updates, Basecamp is fantastic.

Basecamp is a straightforward and easy to use project management tool

Overall Satisfaction with Basecamp