Great as a virtual office, but not a replacement for project management software
May 17, 2021

Great as a virtual office, but not a replacement for project management software

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Basecamp

We wanted to use Basecamp primarily as a singular hub for all of our remote work. We mainly use it as a project and task tracker, idea board, document dump, and chat. It helped us transition smoothly to remote work as we are able to coordinate ideas, tasks, and documents in one place across various departments with varying levels of tech savviness.
  • Ease of use
  • Simple and clear layout
  • One tool for almost everything
  • Not good for complicated projects
  • No dependency tracking
  • No subtasks
  • Slow to load
  • Delayed or missing notifications
  • It is certainly much better than having just a group chat
  • Works particularly well with lower-level, less tech savvy users
  • Makes collaboration more organized
  • Can be expensive for very small teams
Basecamp is simple to understand, easy to use, and does not come with the bloat and complications of a solution like Teams. It is certainly more organized and easy to follow than simply having a group chat on Slack and Viber. If you need to easily find information, it can be done on Basecamp.

Do you think Basecamp delivers good value for the price?

Yes

Are you happy with Basecamp's feature set?

No

Did Basecamp live up to sales and marketing promises?

No

Did implementation of Basecamp go as expected?

Yes

Would you buy Basecamp again?

Yes

Google Workspace (formerly G Suite), Microsoft Teams, ClickUp
Basecamp is well suited for teams where projects are not very complicated - single-level, minimal to no dependencies. If your team’s projects can be managed with just a checklist, it can work. For more complicated multi phase, multi dependency projects, the limitations of Basecamp show. I would also not recommend it for chat as it is clunky and slow. Basically, Basecamp is a good virtual office, but not a project management software nor chat.

Basecamp Feature Ratings

Task Management
2
Team Collaboration
9
Support for Agile Methodology
8
Support for Waterfall Methodology
7
Document Management
10
Email integration
8
Mobile Access
7