Solid product
August 14, 2025

Solid product

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Basecamp

We use Basecamp for messaging and file sharing between our Standing Committees. It helps keep information easily accessible in one place that can be referenced at any time. It is also an easy way to message committee members and keep a simple thread of responses. It is also good for collaboration, with use of the Writeboard feature.

Pros

  • messaging
  • calendar for keeping track of deadlines and events
  • document retention and file sharing

Cons

  • When messaging, you have to click names of people on the committee so they get an email into their email inboxes (nice feature), but click that many boxes can be time consuming.
  • If you need to change someone's login email, you have to delete the user and then re-add them with the new email.
  • Listing of "projects" on the side is small and takes a while to "see" sometimes.
  • Streamlined communication
  • easier to share document (less time expended)
  • good price for what it can do
  • simple, and we like it this way!
It can be a bit clunky at first, but it is easy to get use to. One thing is that is someone forgets their password, they email you, then you have to physically go in, click the link to send them the auto-message to reset their password. Annoying, but nice that the program gives you that control. You can also re-send an invite to create an account - which is a great feature because people loose that invite in their inbox.
We have Teams, at our organization. But, we cannot add people who do not have our email address extension. We started to look into Teams to do the same thing as Basecamp, but it was too complicated and difficult to set up.

Do you think Basecamp delivers good value for the price?

Yes

Are you happy with Basecamp's feature set?

Yes

Did Basecamp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Basecamp go as expected?

I wasn't involved with the implementation phase

Would you buy Basecamp again?

Yes

It is good for asynchronous work. It is a great messaging system, even if it can be a bit clunky at times. But, easy to learn. If you have a large folder of documents to share, you can create a ZIP on your desktop, then upload the ZIP - works very well.

Basecamp Feature Ratings

Project Management
8.3
Task Management
8
Resource Management
9
Gantt Charts
Not Rated
Scheduling
9
Workflow Automation
Not Rated
Team Collaboration
9
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
8
Document Management
9
Email integration
6
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
10.0
Quotes/estimates
10
Invoicing
10
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

Evaluating Basecamp and Competitors

  • Cloud Solutions
  • Ease of Use
We wanted something simple that fit our needs. It does what we need it to do. And it does it well.

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