Saved my bacon
Overall Satisfaction with BeyondTrust Remote Support (Legacy)
We absolutely love Bomgar, or I guess now BeyondTrust Remote Support. It makes my job possible from almost anywhere. I can support someone even riding down the road from a laptop or cellphone. I have even worked while wading around in the ocean. Without it, we would be stuck with a much less secure option to provide remote support.
Pros
- Ease of use
- Good interface
- Mobile app really comes in handy
- I love the ability to use it without a download from any computer
Cons
- Mobile app has some issues at times
- It saved my job when the CEO couldn't get support from any other app we had.
Do you think BeyondTrust Remote Support delivers good value for the price?
Yes
Are you happy with BeyondTrust Remote Support's feature set?
Yes
Did BeyondTrust Remote Support live up to sales and marketing promises?
Yes
Did implementation of BeyondTrust Remote Support go as expected?
Yes
Would you buy BeyondTrust Remote Support again?
Yes
Comments
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