Come for the scalable API, be weary of jQuery / handlebars
May 20, 2019

Come for the scalable API, be weary of jQuery / handlebars

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with BigCommerce

Bigcommerce is our ecommerce platform. It is the only ecommerce platform that we use for Carsons. The business problems it solves are fairly self-explanatory. It provides us a platform to sell goods online to our customers.
  • The API is fairly solid and reliable
  • It is fairly easy to get implemented
  • Our BigCommerce solutions team, including Chris Hall, is outstanding
  • The API documentation is often hard to follow
  • Stencil relies too heavily on jquery, which is baroque
  • There needs to be a server-to-server API / proxy like there is for Shopify
  • It allowed us to build several integrations with our vendors very quickly
  • It negatively impacted our front-end developer productivity because of the reliance on jquery, handlebars as a templating language, and the lack of customizable filters.
  • We were able to implement in fairly record time
The API usage scales very well for enterprise customers like ourselves.
We don't use the APIs to produce tailored online experiences. Instead, we use them to knit together our various vendor integrations such as CRM, inventory updates, and order notifications.
* API is much better.
* Slightly harder to implement a simple site
* Can scale much more easily to product catalogs > 100,000 products
* Better control over SEO for platform migrations

BigCommerce Feature Ratings

Product catalog & listings
8
Product management
6
Bulk product upload
7
Branding
7
Mobile storefront
5
Product variations
7
Website integration
8
Visual customization
8
CMS
8
Checkout user experience
7
eCommerce security
7
Promotions & discounts
5
SEO
8
Order processing
5
Inventory management
5
Shipping
7
Custom functionality
7