Great experience with e-commerce
June 01, 2019
Great experience with e-commerce
Score 10 out of 10
Vetted Review
Verified User
Software Version
Pro
Overall Satisfaction with BigCommerce
We been using BigCommerce as our company's web platform since 2015.
- Customer service is exceptional. You call them, you get a person. No talking to automated robots.
- Platform is very intuitive and simple to use.
- No down time. In four years our website has never gone down or been unavailable to customers.
- Complex/advanced tweaks may require web designers.
- More frequent malware scans.
- More reasonable pricing for Enterprise tier.
- Definite positive impact. Especially when using "insights" feature.
$100,000 to $500,000
We have used the API functionality to integrate with shipping platforms, Google Analytics, Facebook ads, and Braintree.
BigCommerce was recommended to me by an IT company.