Overall Satisfaction with BigCommerce
BigCommerce provides us with a B2C website for end-users to browse and purchase from. This also gives customers the chance to browse what is available in-store before committing to visiting us, and is an important feature. We have some local competitors which do not have this, and it is often assumed that they do not sell motorcycle clothing when they do.
- Ease of use.
- Reliability, as the website has never been down.
- For some features you need to be on higher plans, which are expensive for a small company.
- Coupon/discount codes are missing some simple features.
You can upgrade to a higher user profile if necessary to get more features. But the main use, which is "plus," offers enough features to develop a very good website.
I had used BigCommerce for a few years previously, so I was familiar with the platform. Shopify is the main rival for BigCommerce, but I preferred how BigCommerce worked. Magento, I would say, has the ability to be a better platform, but also has the cost to go with it if you are not capable of doing it yourself.
BigCommerce is well suited for small companies looking to get a simple website up and running quickly for not much cost. Their design templates are good, and much easier to make small changes to so that you can have a good looking functional website that will not cost you a fortune or take a long time.