It works for where we are currently.
August 09, 2019
It works for where we are currently.
Score 5 out of 10
Vetted Review
Verified User
Software Version
Plus
Overall Satisfaction with BigCommerce
We currently use BigCommerce as an informational website and a private e-commerce platform for select customers. We had it built by a marketing firm a few years ago, and we currently maintain the site content and pages, as well as the functionality of the e-commerce site. We do not have a lot of interaction with the site other than the few people who deal with the clients and their private e-commerce site. Although it is small, it does address the fact that we are able to offer a small portion of our customers the feature to order online and receive a quick response.
- Ease of use for page modification without much HTML experience needed
- Relatively quick navigation
- Good template selection
- A bit constrained on modification within a template
- Was difficult to set up different client e-commerce pages
- Be able to add a product multiple times for different customers without changing the model number would be nice.
- Allowed quick access to a few customers after hours
- Allowed us to build up our contact list of customers
- Increase average order value for the customers that use the private e-commerce
I do not recall the name of the platform that we previously had our website hosted on. It was a pretty archaic site that allowed little to no maintenance by myself or my team without extensive training. I have used WordPress in small personal site builds in college and found it to be pretty nice and straight forward, but maybe not as robust as a large company might need.