Great platform for E-commerce
Updated August 20, 2019
Great platform for E-commerce
Score 9 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with BigCommerce
BigCommerce host our e-commerce site. It is used across the entire organization. BigCommerce manages our orders, customer, products, marketing, analytics and emails in our day to day operations. BigCommerce can handle huge number products.
- BigCommerce community and customer support is great. Always there to help you with any issues.
- Easy setup and easy to use dashboard.
- Stencil based theme gives us a great boost in speed.
- Product import is a great plus.
- Blog page without the search and without any categories makes it hard to search for particular blog.
- Limitations to access the one page checkout.
- BigCommerce has to include some of the apps as standard feature.
- We have lots of customizable products. Adding the customizable products images are so easy. Customers can see the product variant images which is a bigger key selling point for us.
- Abandoned cart email gives us an insight of what customers are looking for. Abandoned cart email to customer increased the number of orders.
- In-store search gives us a great information.
$1 to $10 million
We use API's for handling orders, newsletter marketing, payments and shopping ads.
My Company moved to BigCommerce before I started here.