Great platform for E-commerce
Updated August 20, 2019

Great platform for E-commerce

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with BigCommerce

BigCommerce host our e-commerce site. It is used across the entire organization. BigCommerce manages our orders, customer, products, marketing, analytics and emails in our day to day operations. BigCommerce can handle huge number products.
  • BigCommerce community and customer support is great. Always there to help you with any issues.
  • Easy setup and easy to use dashboard.
  • Stencil based theme gives us a great boost in speed.
  • Product import is a great plus.
  • Blog page without the search and without any categories makes it hard to search for particular blog.
  • Limitations to access the one page checkout.
  • BigCommerce has to include some of the apps as standard feature.
  • We have lots of customizable products. Adding the customizable products images are so easy. Customers can see the product variant images which is a bigger key selling point for us.
  • Abandoned cart email gives us an insight of what customers are looking for. Abandoned cart email to customer increased the number of orders.
  • In-store search gives us a great information.
BigCommerce can handle 1000's of product without any issues. It integrates well with third part apps but BigCommerce has to include some of them as standard feature.
We use API's for handling orders, newsletter marketing, payments and shopping ads.
My Company moved to BigCommerce before I started here.
BigCommerce is well suited for any size of business. It provides you with lots of default features to provide a solution for eCommerce day to day issues. BigCommerce handles orders, customers, products, shipping, marketing and etc.

BigCommerce Feature Ratings

Product catalog & listings
9
Product management
9
Bulk product upload
10
Branding
9
Mobile storefront
8
Product variations
10
Website integration
9
Visual customization
8
CMS
Not Rated
Abandoned cart recovery
10
Checkout user experience
10
eCommerce security
10
Promotions & discounts
10
Personalized recommendations
10
SEO
8
Order processing
9
Inventory management
9
Custom functionality
8