BigCommerce is Home to Me
August 24, 2019
BigCommerce is Home to Me
Score 10 out of 10
Vetted Review
Verified User
Software Version
Standard
Overall Satisfaction with BigCommerce
I own a small stationery company and am a one-woman show, so I need ease, trust, and affordability to keep going.
I use BigCommerce as my retail site, and prior to business model changes, I used it as my wholesale site as well. It provides the ability to have two separate pricing and tax structures, show some products to one user and not to another. If I was still wholesaling on my site, BigCommerce would still be my go-to.
I use BigCommerce as my retail site, and prior to business model changes, I used it as my wholesale site as well. It provides the ability to have two separate pricing and tax structures, show some products to one user and not to another. If I was still wholesaling on my site, BigCommerce would still be my go-to.
- Inclusive pricing: basic and advanced apps are part of your plan rather than as add-ons.
- Ease of use. I can do technological tasks for the most part, but I don’t have time or energy, so BigCommerce’s user-friendliness is crucial to my business.
- Customer service! Customer service! Customer service! I have a few questions every so often (or user error) and I know I can get on chat and quickly have someone on the case. They’re friendly, empathetic, determined, thorough, and have never let me down!
- Their pricing is great, and especially since they include so many add-ons in their cost. The base cost is comparable to others, but the others require add-ons for additional costs.
- Did I mention customer service?? Yep! And I will do it again. If you asked me which companies give great customer service, I would answer BigCommerce and the big boy, Apple. BigCommerce is that good!
- Integrate with even more platforms. BigCommerce works with tons of companies, but there can always be more.
- I have saved a great deal of time use BigCCommerce, and as a solopreneur, time is as valuable as money.
- The cost is the best on the market for the wide range of apps included, and the high quality.
Not available
I am about to launch a subscription box, and the integration with the app for recurring payments has been easy. There are a variety of payment portals, and the syncing with MailChimp is great.