Big Commerce is our company's MVP
September 30, 2019
Big Commerce is our company's MVP
Score 10 out of 10
Vetted Review
Verified User
Software Version
Pro
Overall Satisfaction with BigCommerce
We use Big Commerce as a platform for our company website and e-commerce. We value the ease of use, ability to have multiple users which can be restricted to certain areas of use, and the timely customer support when we need help.
- Big Commerce is quick to respond when we need to troubleshoot; their chat support is very helpful!
- The ease of use: you do not have to understand coding to have a great website!
- We desperately need the ability to limit coupon codes to certain customer groups. We've asked for this multiple times. Right now, if we have a coupon code out there for retail customers to use, a wholesale account can also enter it and get a discount. This has been a HUGE headache for us!
- Big Commerce has allowed us to streamline, increase the number of orders, increase average order value, and track our data.
$500,000 to $1 million
We plan to look into using an API to integrate with our company's ERP. Have not done so yet.