BigCommerce - flexible, adaptable and easy to use
October 18, 2019

BigCommerce - flexible, adaptable and easy to use

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Pro

Overall Satisfaction with BigCommerce

We use BigCommerce to manage an e-commerce store for our farm, which offers products for home delivery and farm market/farm store pickup. It allows us to manage our inventory with much greater ease than our previous system. We can also manage many more products and offer several pickup and delivery options. It is easy for us to add inventory while at the farm and for all farm team members to use.
  • Inventory management.
  • Extensive “shipping” options that include pickup and other delivery options.
  • Easy to add inventory variations.
  • Easy to use interface for users and customers.
  • I’d love to see an option to add inventory based on weight. So a “per weight unit” price. Currently, we have to use inventory variations and enter them for each weight available.
  • Easier shipping option for “home delivery” - though the workaround for pickup works fine.
  • The reporting feature is okay, but not as intuitive as the other sections of the interface.
  • Increased sales.
  • Allowed for more product variations on the website.
  • Increased visitors.
  • Increase average cart total.
We’ve been able to grow our business within this system, and I don’t anticipate needing a different system as our sales increase. It seems like it would suit even the smallest store to the largest store.
We have not had to use the API as of yet.
I strongly prefer BigCommerce. It's much easier to use! Better features, easier inventory management and better options for order pickup.
We’ve adapted it well to work for a small independent farm shop. It seems like it would be easy to use for most e-commerce types of applications. I haven’t tested the features for “download” type products. I also haven’t had much success using future products or scheduled release products.

BigCommerce Feature Ratings

Product catalog & listings
8
Product management
8
Bulk product upload
Not Rated
Branding
5
Mobile storefront
6
Product variations
9
Website integration
9
Visual customization
9
CMS
5
Abandoned cart recovery
10
Checkout user experience
8
eCommerce security
10
Promotions & discounts
7
Personalized recommendations
Not Rated
SEO
5
Multi-site management
Not Rated
Order processing
Not Rated
Inventory management
Not Rated
Shipping
Not Rated
Custom functionality
Not Rated