Item: BigCommerce
Rating: 10
Author: Micah Jewell

Use Cases and Deployment Scope

It is used by the entire organization and one person runs it. Since we are a one-person operation, there are no logistical problems. It gives us the online sales presence we want and need. Because it’s only the me person, bigcommerce makes it easier for me to get everything done without having to outsource.

Pros and Cons

Easy to navigate
Easy to design with no design or coding experience
Simple to make quick changes as products and sales change
Easy to see and process all incoming orders
Quick customer support responses

There was a problem with one of the designs and I couldn’t get it fixed because it was from a third party
I would like to see more free template designs for us small businesses that can’t afford unique designs
The app extensions aren’t always easy to implement and are sometimes confusing

Return on Investment

Gave me the opportunity to sell online
Increased my monthly sales
Helped with integrating deals and sales with social media
Allows me a solid professional presence even as a one person shop

Approximate Annual eCommerce Revenue

$20,000 to $100,000

Scalability

There are many ways to scale and grow the use of the platform while the company scales and grows, whether it’s adding apps or upgrading to use more features.

BigCommerce Customization

I am able to use various apps and features in order to make the website the way we want it for others to see. I have integrated a shipping app and emailing app. Both have allowed me to expand and do more in less time as well as gather more emails and customer information.

Alternatives Considered

Shopify and Wix

BigCommerce gave me a better looking website. It also integrated with Square, which was a huge factor. They also allowed my business, which includes CBD products, which other platforms did not allow.

Key Insights

Do you think BigCommerce delivers good value for the price?

Yes

Are you happy with BigCommerce's feature set?

Yes

Did BigCommerce live up to sales and marketing promises?

Yes

Did implementation of BigCommerce go as expected?

Yes

Would you buy BigCommerce again?

Yes

Other Software Used

Omnisend, ChatGPT, Shippo

Likelihood to Recommend

BigCommerce is a great e-commerce platform that is suited for the small startup and able to grow into a large online presence. It is easy to use, especially for those of us with no design or coding experience. It allows us to sell all over with ease and trust. I can do everything I need to with all our products and promotions. It can be implemented into different sales channels with just a few clicks. The App Store allows more integrations and expansions. Bigcommerce also allows for growth with varying features that can be upgraded as needed.

BigCommerce is worth it!

Software Version

Overall Satisfaction with BigCommerce