Why I recommend Bigin by Zoho CRM
May 19, 2025

Why I recommend Bigin by Zoho CRM

Jadielson da Mata | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Bigin by Zoho CRM

We use Bigin by Zoho CRM to scale the real estate sales process

Usamos Bigin by Zoho para escalar o processo de venda de imoveis

Pros

  • structure to scale the sales process
  • structure for customer relationship
  • after sales structure
  • estrutura para escalonar processo de venda
  • estrutura para relacionamento com cliente
  • estrutura de pos venda

Cons

  • api with whatsapp
  • buttons with instructions
  • color labels
  • api com whatsapp
  • botoes com instruções
  • etiquetas com cores
  • Increase in average ticket
  • save time with tasks that begin now performs
  • profitability
  • Aumento do ticket médio
  • ganho de tempo com tarefas que agora o begin executa
  • lucratividade
Simple and intuitive tool

Ferramenta simples e intuitiva
Because it is more intuitive, we chose Bigin by Zoho CRM

Por ser mais intuitivo, optamos pelo Bigin by Zoho CRM

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

It was a tool that boosted our business at the real estate agency where I work! We gained in productivity and profitability! Simple, practical and intuitive! The best we tested (and approved).

Foi uma ferramenta que impulsionou nossos negócios na imobiliaria onde trabalho! Ganhamos em produtividade e lucratividade! Simples, prático e intuitivo! Melhor que testamos (e aprovamos).

Bigin by Zoho CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Contract management
Not Rated
Interaction tracking
Not Rated
Customer Service & Support ()
Not Rated
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Not Rated
Task management
Not Rated
Reporting
Not Rated
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Not Rated
Mobile access
Not Rated

Using Bigin by Zoho CRM

1 - Real estate sales and acquisition. Since the implementation in free mode, we have already had positive results, increasing our business volume by 50%. After an evaluation period, the tool will be distributed internally within the organization. We are absolutely certain that the results will be achieved and even more certain that we will have an excellent support team supporting us.

Vendas e captação de imóveis. Desde a implantação no modo free ja tivemos resultados positivos aumentando em 50% nosso volume de negocios. A ferramenta após periodo de avaliação será distribuida internamente dentro da organização. Temos absoluta certeza que os resultados serão alcançados e ainda mais certeza de que teremos uma excelnte equipe de suporte nos apoiando
1 - Within the organization, we currently have only one employee with knowledge of the use of faerramanta. We know that the challenge will be great, especially when it comes to breaking paradigms that are so present in the lives of this new generation. The results have already appeared and this is a great turning point. Success will happen!

Dentro da organização temos hoje apenas um colaborador com conhecimento no uso da faerramanta. sabemos que o desafio será grande principalmente no no que diz respeito a quebra de paradigmas tão presente na vida dessa nova geração. Os resultados já tem aparecido e isso é um grande divisor de aguas . O sucesso vai acontecer !
  • Automated messaging
  • Kanban Tool
  • work reports
  • Envio de mensagens automatizado
  • Ferramenta Kanban
  • relatorios de trabalho
  • Sending bulk emails
  • Automated shots
  • predictability of VGV
  • Envio de email em lote
  • Disparos automatizados
  • previsibilidade de VGV
  • Predicting VGV
  • Building customer loyalty
  • scaling sales
  • Prevendo VGV
  • Fidelizando clientes
  • escalonando vendas
Ever since I started in the sales area, the use of CRM has been an excellent turning point in my short career. After a sales course, I learned that using a good CRM makes the sales and after-sales process more organized and, above all, easier, as I can predict my future revenue.

Desde uando iniciei na area comercial o uso de CRM tem sido um excelente divisor na minha curta carreira. Apos curso de venda aprendi que usar um bom CRM torna o processo de venda e de pos venda mais organizado e precipalmente facitivel na medida que posso prever minha receita futura

This review was originally written in Portuguese and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.

Evaluating Bigin by Zoho CRM and Competitors

  • Scalability
  • Ease of Use
I would support evaluations that are more aligned with the real estate market. Unfortunately, time was wasted trying out other solutions that, although good, did not prove to be functional within our market reality. We are a small real estate company, but we have the entire horizon to reach and now we understand that with Bigin by Zoho CRM we will achieve our goals.

Eu suportaria em avaliaçoes mais alinhadas com mercado imobiliaro. Infelizmente um tempo foi perdido experimentando outras soluções que, apesar de boas, não se mostraram funcionais dentro da nossa realidade de mercado. Somos uma imobiliaria pequena mas, temos o horizonte inteiro para alcançar e agora entendemos que com Bigin by Zoho CRM atingiremos nossos propositos

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