Overall Satisfaction with Bill.com
We use Bill.com for all of our payables. We are a small team of 13, so the only daily users are myself and the controller. The CEO is a user so he can approve certain expenses. Before the controller was hired, our accounting firm associate from 9Guage was a user on our account.
I was not involved in the selection process but we implemented Bill.com when the business started in 2013, so we have used it from the beginning. We use QuickBooks Online for our management company bookkeeping but we choose to process payments through Bill.com because it's more efficient and has better features. We definitely do not want to print checks out of our office.
I have only used the support page a couple of times and had my questions answered, but I have not called support and I have not had the need to. I think that speaks more to the fact that I haven't needed much help with my service.
Do you think Bill.com delivers good value for the price?
Are you happy with Bill.com's feature set?
Did Bill.com live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Bill.com go as expected?
Would you buy Bill.com again?