Bill.com makes paying bills a snap!
Updated May 24, 2021

Bill.com makes paying bills a snap!

Deanna Williamson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

Corporate

Overall Satisfaction with Bill.com

We use Bill.com for all of our payables. We are a small team of 13, so the only daily users are myself and the controller. The CEO is a user so he can approve certain expenses. Before the controller was hired, our accounting firm associate from 9Guage was a user on our account.
  • E-payments: easy to use, the vendor submits their direct deposit info directly.
  • QuickBooks Online: works really well with QuickBooks.
  • Approvals: easy way to get expenses approved for payment.
  • Expediting payments: I would like the option to send a payment for receipt within 24 hours.
  • Our bills get processed and paid in a timely manner.
I was not involved in the selection process but we implemented Bill.com when the business started in 2013, so we have used it from the beginning. We use QuickBooks Online for our management company bookkeeping but we choose to process payments through Bill.com because it's more efficient and has better features. We definitely do not want to print checks out of our office.
I have only used the support page a couple of times and had my questions answered, but I have not called support and I have not had the need to. I think that speaks more to the fact that I haven't needed much help with my service.

Do you think Bill.com delivers good value for the price?

Yes

Are you happy with Bill.com's feature set?

Yes

Did Bill.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bill.com go as expected?

Yes

Would you buy Bill.com again?

Yes

We only use the application for payables so I can't really comment on the receivable feature, but Bill.com meets our AP needs and it is reliable and easy to use. The connection to QuickBooks is a nice feature that syncs in realtime.