Review Bill - RIO3 Consulting
June 25, 2024

Review Bill - RIO3 Consulting

J Rio Fultz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Solo

Overall Satisfaction with BILL

Bill was used to pay other vendors as well as receive payments from clients in a secure and centralized platform. Privacy and speed were two major areas that Bill was able to address. If a company needs to change their banking or personal information, it can be done only by them, thereby reducing clerical errors. The variety of payment types and processing speeds were important when evaluating Bill as a solution option.

Pros

  • Enrollment
  • Integration with other systems - Quickbooks
  • Speed of payment processing
  • Processing Payment options

Cons

  • Customer service is a bit cumbersome
  • More self-service features would be great to reduce call ins to support
  • A positive is ease to set up and integrate with existing systems.
  • enrolling in the Bill network allows both payments sent and received
I will say Bill is a solid solution in comparison to other solutions used.

Do you think BILL delivers good value for the price?

Yes

Are you happy with BILL's feature set?

Yes

Did BILL live up to sales and marketing promises?

Yes

Did implementation of BILL go as expected?

Yes

Would you buy BILL again?

Yes

Bill is a suited solution for small businesses, looking to handle individual and batch payments. The integration with book keeping solutions keeps redundancy down as well as clerical issues. I am not sure the volume of transactions processed by Bill monthly, but this solutions may not be appropriate for large enterprise payment solutions. I am also unaware of the Global currency payment functions.

BILL Feature Ratings

Accounts Payable
Not Rated
Automated Accounts Payable Processes
Not Rated
Vendor Management
Not Rated
Tax Form Preparation
Not Rated
Payment Management
8.6
Customizable Approval Policies
8
Financial Document Management
8
Payment Status Tracking
10
Payment Audit Trail
10
Duplicate Bill Detection
8
Advanced OCR
7
Electronic Funds Transfer
9

Comments

  • Jenn J | TrustRadius Reviewer
    Jenn J
    commented a year ago
    Thank you for your valuable feedback on our service! We are thrilled that you found it easy to setup, that it has integrated with QuickBooks, and that you have enjoyed the speed of payment processing with the different payment options. We apologize for any difficulty you have had with customer service and appreciate your suggestions on having more self-service features to reduce the support experience time. We always want to hear what works and what will make your experience better.

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