Not a fan of eTapestry.
September 14, 2022

Not a fan of eTapestry.

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud eTapestry

We use eTaspestry to manage our donor database, send donor receipts, and other CRM functions. It is very difficult to use, too cumbersome and the technology for many of its uses is not modern. Too difficult to pull data.

Pros

  • na

Cons

  • Report pulling.
  • Email options to be updated.
  • Cleaner and simpler integration for donors.
  • The cost continues to rise with zero improvements, we would leave if we did not have so many recurring donors to move over to a new system.
A much cleaner and easy to use product. More effective for staff to dig into data and information they need for their departments.

Do you think Blackbaud eTapestry delivers good value for the price?

No

Are you happy with Blackbaud eTapestry's feature set?

No

Did Blackbaud eTapestry live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud eTapestry go as expected?

I wasn't involved with the implementation phase

Would you buy Blackbaud eTapestry again?

No

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