Where's the Beef? RENXT good but it overpromises and under delivers
July 22, 2022
Where's the Beef? RENXT good but it overpromises and under delivers
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Blackbaud Raiser's Edge NXT
I love everything about Blackbaud Raiser's Edge NXT's functions, but it's slow, and the database view is still separate. Very cumbersome. Powerful but cumbersome.
- Prospect research and tags
- Reports
- Email
- Speed
- Having Database view separate is a pain
- Creating lists only statically and having to use Database view to create them
- Not enough fields in Blackbaud Raiser's Edge NXT to create the kinds of queries I'd like
- Email is functional but could be more so
- Needs seamless connecting to event modules and auction modules
- Connection with Research Point syncing donor capacity info
- Reporting and moves management functions
- Email program
- It's linking with Research Point has helped us ask better prospects and that has paid for it
Was high impact. Having the tags and the next ask amounts is very effective.
- Online Training
They are pretty close. DonorPerfect, you can actually access all of its functions. Blackbaud Raiser's Edge NXT is promising but is not yet delivering.
Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?
Yes
Are you happy with Blackbaud Raiser's Edge NXT's feature set?
Yes
Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?
Yes
Did implementation of Blackbaud Raiser's Edge NXT go as expected?
Yes
Would you buy Blackbaud Raiser's Edge NXT again?
Yes