1. Home
  2. Financial Close Software
  3. BlackLine Reviews
  4. User Review of BlackLine
BlackLine brings Benefits
September 18, 2019

BlackLine brings Benefits

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlackLine

BlackLIne is being used globally for Reconciliations and Journals
  • Ease of Navigation
  • Enables Standardization
  • Enables Centralization
  • Audit trails of account settings
  • Audit trails for table imports
  • Journals user access setup should be integrated into User Grid
  • Centralization
  • standardization
  • Visibility to data
None
Support is great -- platinum service require all BL staff supporting BL client to be fully trained on the client's needs/setup etc...

Do you think BlackLine delivers good value for the price?

Yes

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BlackLine go as expected?

Yes

Would you buy BlackLine again?

Yes

well suited for companies with multiple ERPs

Using BlackLine

3300 - Global Finance
200 - Knowledge of Local Finance
  • auto certify inventory
  • auto certify bank reconcilations
  • auto certify fixed assets
  • SOX signoffs by setting up zero balance reconciliations
  • visibility of reconciliation numbers worldwide
  • visibility of Journal entry number worldwide
  • Transaction matching
  • IC Hub
  • Tasks
We have a lot built in BlackLine

Evaluating BlackLine and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
n/a

BlackLine Implementation

Very easy to implement with the assistance of BlackLine impementation consultants; they are great!
  • Third-party professional services
used KPMG for initial POC for reconcilaitons, then implemented in house
used Deloitte for initial POC for Journals, then implemented in house
Yes
Change management was minimal
  • new way of working

BlackLine Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Quick Initial Response
None
Yes
Yes - many during Journals implementation. Great response with Implementations consultant
Jaime Pelaez provides exceptional support at all times !

Using BlackLine

ProsCons
Like to use
Relatively simple
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • certification workflow
  • attachments
  • comments
  • validation table loads for Journals user setup
Yes - only works for approval of reconciliations right now- they need to expand this
Love using BlackLine